Author Topic: Canceling BA reservation (Read 46210 times)

ckmk47 · « **Reply #140 on:** January 05, 2015, 01:57:50 PM »

Quote from: hvaces42 on January 05, 2015, 01:54:55 PM

BA.com doesnt recognize any of the codes they gave me

The 6 character string of letters and #s, That's in the subject line of the original confirmation email?
Then you may really need to call.
In the original email there's a button "manage my reservation". Try clicking it.

hvaces42 · « **Reply #141 on:** January 05, 2015, 01:59:41 PM »

Quote from: ckmk47 on January 05, 2015, 01:57:50 PM

The 6 character string of letters and #s, That's in the subject line of the original confirmation email?
Then you may really need to call.

Yup. Shows that the points were deducted. I have confirmations and record locators for 3 flights on Wednesday and none of the record locators are working.

ckmk47 · « **Reply #142 on:** January 05, 2015, 02:01:57 PM »

Quote from: hvaces42 on January 05, 2015, 01:59:41 PM

Yup. Shows that the points were deducted. I have confirmations and record locators for 3 flights on Wednesday and none of the record locators are working.

I edited my post.
In the original email there's a button "manage my reservation". Try clicking it.

hvaces42 · « **Reply #143 on:** January 05, 2015, 02:09:53 PM »

Quote from: ckmk47 on January 05, 2015, 02:01:57 PM

I edited my post.
In the original email there's a button "manage my reservation". Try clicking it.

Got that. Thanks. Now Im in the reservation, how do I cancel?

ckmk47 · « **Reply #144 on:** January 05, 2015, 02:14:52 PM »

Quote from: hvaces42 on January 05, 2015, 02:09:53 PM

Got that. Thanks. Now Im in the reservation, how do I cancel?

I have no current reservation to try it on , so I'm doing it by heart and don't remember clearly.
scroll down ?
left menu: cancel/ change my reseration

hvaces42 · « **Reply #145 on:** January 05, 2015, 02:16:16 PM »

Quote from: ckmk47 on January 05, 2015, 02:14:52 PM

I have no current reservation to try it on , so I'm doing it by heart and don't remember clearly.
scroll down ?
left menu: cancel/ change my reseration

All I see are "Cancellation options for this reservation" That tells me it cannot be cancelled online.?!?!?!

ckmk47 · « **Reply #146 on:** January 05, 2015, 02:18:38 PM »

Quote from: hvaces42 on January 05, 2015, 02:16:16 PM

All I see are "Cancellation options for this reservation" That tells me it cannot be cancelled online.?!?!?!

If you booked it less than 24 hours ago:
good news: you get back your miles AND your taxes

bad news: You can't cancel on line and have to call.

hvaces42 · « **Reply #147 on:** January 05, 2015, 02:21:20 PM »

Quote from: ckmk47 on January 05, 2015, 02:18:38 PM

If you booked it less than 24 hours ago:
good news: you get back your miles AND your taxes
bad news: You can't cancel on line and have to call.

OHHHHHH!!!!

Booked it last night at 10:57pm. Flight is 6:35 Wednesday morning. So at 10:58 tonight I can cancel online? fee still $2.50 per segment if I call?

ckmk47 · « **Reply #148 on:** January 05, 2015, 02:28:24 PM »

Quote from: hvaces42 on January 05, 2015, 02:21:20 PM

OHHHHHH!!!!

Booked it last night at 10:57pm. Flight is 6:35 Wednesday morning. So at 10:58 tonight I can cancel online? fee still $2.50 per segment if I call?

You paid $5.60 for each segment. That's what you'll lose if you cancel after 24 hours. Be sure to cancel more than 24 hours before the flight!
To contact BA use a speaker phone. Then play on line, do dishes, eat supper, etc. When they finally come on, go to the correct computer tab and cancel the reservation. The only hard downside is their insipid hold music, that some feel is made up for with their British-isms. (ie car hire,)
Good luck.

hvaces42 · « **Reply #149 on:** January 05, 2015, 02:33:35 PM »

Quote from: ckmk47 on January 05, 2015, 02:28:24 PM

You paid $5.60 for each segment. That's what you'll lose if you cancel after 24 hours. Be sure to cancel more than 24 hours before the flight!
To contact BA use a speaker phone. Then play on line, do dishes, eat supper, etc. When they finally come on, go to the correct computer tab and cancel the reservation. The only hard downside is their insipid hold music, that some feel is made up for with their British-isms. (ie car hire,)
Good luck.

Thanks 16 minutes into a 45 minute expected hold time!!!! The window for me to cancel is from 11pm tonight to 6:35am tomorrow morning, when their US call center is closed. Would rather deal with the "insipid hold music" (+1000 for the proper use of a dictionary/thesaurus) than take the chance of losing the points.

Thanks for your help.

ckmk47 · « **Reply #150 on:** January 05, 2015, 02:40:11 PM »

Quote from: hvaces42 on January 05, 2015, 02:33:35 PM

Thanks 16 minutes into a 45 minute expected hold time!!!! The window for me to cancel is from 11pm tonight to 6:35am tomorrow morning, when their US call center is closed. Would rather deal with the "insipid hold music" (+1000 for the proper use of a dictionary/thesaurus) than take the chance of losing the points.

Thanks for your help.

Thank you

, and your welcome.

pixi · « **Reply #151 on:** January 05, 2015, 02:42:24 PM »

Booked a AA award ticket via British, and I had to change flights, I cancelled, I didn't get no fee for canceling ( wondering why people keep on getting fees for canceling) I got back all my avios but the tax I never got back. I was told on the phone that I will get back EVERYHTING if I cancel. What should i do?

Marco Polo · « **Reply #152 on:** January 05, 2015, 02:44:52 PM »

Quote from: pixi on January 05, 2015, 02:42:24 PM

Booked a AA award ticket via British, and I had to change flights, I cancelled, I didn't get no fee for canceling ( wondering why people keep on getting fees for canceling) I got back all my avios but the tax I never got back. I was told on the phone that I will get back EVERYHTING if I cancel. What should i do?

Tax you do not get back.

pixi · « **Reply #153 on:** January 05, 2015, 02:45:51 PM »

Quote from: Marco Polo on January 05, 2015, 02:44:52 PM

Tax you do not get back.

British told me that I will get EVERYHTING back... Can I dispute it? Should I call them?

pixi · « **Reply #154 on:** January 05, 2015, 02:47:37 PM »

Any idea what the best way to avoid baggage fee in AA?

ckmk47 · « **Reply #155 on:** January 05, 2015, 03:07:28 PM »

Quote from: pixi on January 05, 2015, 02:47:37 PM

Any idea what the best way to avoid baggage fee in AA?

If you cancel more than 24 hours after booking, you lose the tax - but that's cheaper than their $55 cancellation fee.
If you have an AA card - that gives you the privilege of free AA luggage - you change / add your FF# on the reservation to your AA FF#. The long version is written about on DDMS and here in the forums. Search and (hopefully) ye shall find.

kivabb · « **Reply #156 on:** January 08, 2015, 10:30:17 AM »

I planned a 3-4 day trip with my wife and baby to Rome/Amalfi. Using Avios to avoid baby fees since we were flying business/first. The outbound I was going on Air Berlin JFK-DUS-FCO and on the return I was flying British FCO-LHR-JFK. Yes I know paying close to $1K in taxes, but it was the only time I can go and it was worth my while.

I just got email from Award Wallet that the DUS-FCO portion of my flight was pushed from 8:30 AM arrival to 11:30 AM arrival would make really tight the day we had planned that day.

The question is: If I decided to cancel the whole ticket (2 seperate 1 ways), can I use the fact that the flight was pushed to cancel and get back miles and taxes? If not, and I would pay the online $55 fee per person, would I get the taxes back as well?

Thanks

coralsnake · « **Reply #157 on:** January 08, 2015, 10:39:37 AM »

I can't answer about the cancelling due to the change, but if you do cancel and pay the $55 fee you will get the taxes back.

kivabb · « **Reply #158 on:** January 08, 2015, 11:01:56 AM »

Quote from: coralsnake on January 08, 2015, 10:39:37 AM

I can't answer about the cancelling due to the change, but if you do cancel and pay the $55 fee you will get the taxes back.

Thanks. And I can do that online without sweating it that I'll get tax back or better to call?

ckmk47 · « **Reply #159 on:** January 08, 2015, 11:45:30 AM »

Quote from: kivabb on January 08, 2015, 11:01:56 AM

Thanks. And I can do that online without sweating it that I'll get tax back or better to call?

Before the final 'cancel' button, they tell you what they're giving back. So you can confirm.
It may be worth a phone call to see if they'll wave the cancellation fee because they changed the outbound flight.

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Author Topic: Canceling BA reservation (Read 46210 times)