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The fee to cancel or change a BA Avios ticket is $55 online or $80 over the phone. However online you can cancel an award for just the lower of $55 or the taxes paid. For a domestic ticket that means a cancellation fee of just $5.60 (nonstop one-way), $11.20 (connecting one-way or nonstop round-trip), or $10 (connecting round-trip). That’s another reason I like one-ways, I can cancel and rebook the return flight for just $5.60 and I won’t lose my outbound flight. That’s a $50 savings. Flight cancellations must be done more than 24 hours before the time of departure or else you will not get your Avios back.
After cancelling a flight just logout of your BA account, and then log back in and the points should be back in your account.
Note that you have to call to cancel a flight within 24 hours of when you booked it.  There is no fee for award cancellations done over the phone if they were booked within the past 24 hours.
When cancelling on line be sure to click through to the last page 'confirm cancellation' and then get 'Your booking has been cancelled'.
Officially you can't cancel within T-24 but I was able to on my third HUCA.
Within T-4 they are a lot stricter.

« Last edited by knowitall on March 03, 2015, 05:09:22 PM »

Author Topic: Canceling BA reservation  (Read 45585 times)

Offline mikel1

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Canceling BA reservation
« on: July 19, 2011, 03:26:01 PM »
I need some help. I booked a ticket using British airways miles flying on American Airlines. i now need to cancel that ticket. they want to charge 70$ to cancel the tickets. is there any way around it? i rather not pay the 70$...
Thanks.

Offline Dan

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Re: Canceling BA reservation
« Reply #1 on: July 19, 2011, 03:58:21 PM »
It's cheaper if you cancel it online.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline mikel1

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Re: Canceling BA reservation
« Reply #2 on: July 19, 2011, 04:19:14 PM »
Thanks! its 50$ online.. saves 20$  :)

Offline SPGCont

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Re: Canceling BA reservation
« Reply #3 on: July 19, 2013, 02:56:36 PM »
When canceling an AA domestic ticket booked with British points isn't is supposed to only cost the 2.50 tax to cancel ? Anyone have experience with this ?

Offline Dan

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Re: Canceling BA reservation
« Reply #4 on: July 19, 2013, 04:15:43 PM »
When canceling an AA domestic ticket booked with British points isn't is supposed to only cost the 2.50 tax to cancel ? Anyone have experience with this ?
If done online.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline sillypainter

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Re: Canceling BA reservation
« Reply #5 on: July 19, 2013, 04:19:55 PM »
If done online.

And if done before 24 hrs. Before the flight. I got really burned the hard way on this. After 24 hrs. You forfeit the miles and taxes.

Offline Dan

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Re: Canceling BA reservation
« Reply #6 on: July 19, 2013, 04:24:21 PM »
And if done before 24 hrs. Before the flight. I got really burned the hard way on this. After 24 hrs. You forfeit the miles and taxes.
Indeed, as stated in the BA knowlegdebase.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Ergel

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Re: Canceling BA reservation
« Reply #7 on: July 19, 2013, 04:28:42 PM »
And if done before 24 hrs. Before the flight. I got really burned the hard way on this. After 24 hrs. You forfeit the miles and taxes.
-1
You can call afterwards to have your taxes returned
Life isn't about checking the boxes. Nobody cares.

Offline sillypainter

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Re: Canceling BA reservation
« Reply #8 on: July 19, 2013, 04:44:17 PM »
-1
You can call afterwards to have your taxes returned

Personal experience. HUCA'd 3 times, no success.

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Re: Canceling BA reservation
« Reply #9 on: July 19, 2013, 05:38:08 PM »
Personal experience. HUCA'd 3 times, no success.
Dispute it. It's government taxes, they have no right to hold on to them.
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר – יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline Ergel

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Re: Canceling BA reservation
« Reply #10 on: July 19, 2013, 06:08:13 PM »
Dispute it. It's government taxes, they have no right to hold on to them.
+1
Never had a problem
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Re: Canceling BA reservation
« Reply #11 on: July 20, 2013, 09:47:07 PM »
I have canceled on line. you lose tax paid, which is $2.5 one way, if non-stop. all miles get returned.

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Re: Canceling BA reservation
« Reply #12 on: July 21, 2013, 02:25:22 PM »
If done online.

I canceled online and it tells it is "being sent to refund department for review and they make final decision".
Already waiting a week.

Is this normal??

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Re: Canceling BA reservation
« Reply #13 on: July 21, 2013, 02:26:38 PM »
I canceled online and it tells it is "being sent to refund department for review and they make final decision".
Already waiting a week.

Is this normal??

Did you cancel within 24 hours of the flight?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: Canceling BA reservation
« Reply #14 on: July 21, 2013, 02:53:53 PM »
flight is in a month.

Canceled 2 days after making the reservation.

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Re: Canceling BA reservation
« Reply #15 on: July 22, 2013, 08:55:30 AM »
Did you cancel within 24 hours of the flight?

Got an email saying they are charging me $40?!

I don't understand. What do you mean "within 24 hours of flight"?

Do you mean before the flight ? Or should I have waited till flight took off?

I thought they should only keep $2.50 tax !?
« Last Edit: July 22, 2013, 09:00:06 AM by SPGCont »

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Re: Canceling BA reservation
« Reply #16 on: July 22, 2013, 09:42:16 AM »
Got an email saying they are charging me $40?!

I don't understand. What do you mean "within 24 hours of flight"?

Do you mean before the flight ? Or should I have waited till flight took off?

I thought they should only keep $2.50 tax !?
Uh oh. I hope this is not a new thing. Anyone else get this recently?
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Re: Canceling BA reservation
« Reply #17 on: July 22, 2013, 09:39:17 PM »
Uh oh. I hope this is not a new thing. Anyone else get this recently?

Just cancelled a BA ticket... $2.50 each to cancel.

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Re: Canceling BA reservation
« Reply #18 on: July 22, 2013, 11:45:44 PM »
Just cancelled a BA ticket... $2.50 each to cancel.

what did you click on to cancel ?

when I tried clicking "cancellation options" it only gave me choice to process and wait for a decision from the "refund review" dept.

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Re: Canceling BA reservation
« Reply #19 on: July 22, 2013, 11:59:25 PM »
I had that about 2 months ago. But I cancelled within 24hrs of booking. So when I called them to ask how long the refund dept will take, as i need the miles asap. they put them back in the acct on the spot but said for the taxes back i would have to wait for processing which took about a week.