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The fee to cancel or change a BA Avios ticket is $55 online or $80 over the phone. However online you can cancel an award for just the lower of $55 or the taxes paid. For a domestic ticket that means a cancellation fee of just $5.60 (nonstop one-way), $11.20 (connecting one-way or nonstop round-trip), or $10 (connecting round-trip). That’s another reason I like one-ways, I can cancel and rebook the return flight for just $5.60 and I won’t lose my outbound flight. That’s a $50 savings. Flight cancellations must be done more than 24 hours before the time of departure or else you will not get your Avios back.
After cancelling a flight just logout of your BA account, and then log back in and the points should be back in your account.
Note that you have to call to cancel a flight within 24 hours of when you booked it.  There is no fee for award cancellations done over the phone if they were booked within the past 24 hours.
When cancelling on line be sure to click through to the last page 'confirm cancellation' and then get 'Your booking has been cancelled'.
Officially you can't cancel within T-24 but I was able to on my third HUCA.
Within T-4 they are a lot stricter.

« Last edited by knowitall on March 03, 2015, 05:09:22 PM »

Author Topic: Canceling BA reservation  (Read 46018 times)

Offline gozalim

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Re: Canceling BA reservation
« Reply #180 on: September 08, 2015, 06:37:45 PM »
Is there any one number, that's better to call, to rebook a Avios ticket within 24 hrs of the flight ?
average 30 min hold on US number

Offline ber

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Re: Canceling BA reservation
« Reply #181 on: October 29, 2015, 07:54:17 PM »
i have a BA award ticket booked for a economy flight on iberia MAD-TLV-MAD i want to change it to Business class, does anyone know if they will do this with no fee (like AA does) or is it the standard change fee? Same flights times etc just different class
Please share if you had a similar situation

Thank you

Offline Ergel

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Re: Canceling BA reservation
« Reply #182 on: October 29, 2015, 08:26:27 PM »
Standard change
Life isn't about checking the boxes. Nobody cares.

Offline D93

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Re: Canceling BA reservation
« Reply #183 on: October 30, 2015, 03:13:55 AM »
i have a BA award ticket booked for a economy flight on iberia MAD-TLV-MAD i want to change it to Business class, does anyone know if they will do this with no fee (like AA does) or is it the standard change fee? Same flights times etc just different class
Please share if you had a similar situation

Thank you
$55 change fee. If the taxes/fees are less than $55, it will be cheaper to just cancel and rebook.

Offline ber

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Re: Canceling BA reservation
« Reply #184 on: October 30, 2015, 11:55:09 AM »
Thank you!
anyone flew that new iberia business tlv-mad is it worth upgrading? its not a bed but seat looks pretty good

Offline Freddie

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Re: Canceling BA reservation
« Reply #185 on: February 02, 2016, 04:54:48 AM »
Flight is in 2 hours. Booking was made 10 hours ago. Any chance getting miles back?

Offline D93

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Re: Canceling BA reservation
« Reply #186 on: February 02, 2016, 05:48:07 AM »
Flight is in 2 hours. Booking was made 10 hours ago. Any chance getting miles back?

PUTPAC, make up a good sob story.

Offline bznt

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Re: Canceling BA reservation
« Reply #187 on: February 02, 2016, 09:00:33 AM »
Flight is in 2 hours. Booking was made 10 hours ago. Any chance getting miles back?
I had a similar situation where the booking and travel was within 24 hours. I ended up paying change fee to a later date. and then canceled and I got the miles back

Offline Freddie

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Re: Canceling BA reservation
« Reply #188 on: February 02, 2016, 10:27:05 AM »
I had a similar situation where the booking and travel was within 24 hours. I ended up paying change fee to a later date. and then canceled and I got the miles back

Thanks for the idea. It's now after the fact. The flight flew. I canceled online about an hour before departure.

I guess I have to call and ask for mercy.

Offline tov hashem

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Re: Canceling BA reservation
« Reply #189 on: April 11, 2016, 08:11:54 PM »
I booked yesterday at 2:55pm 2 domestic one way tickets using avios for travel for tomorrow at 8am so now is there any chance to get it canceled or changed with minimal cost?( or what would be a good story to tell?) TIA
« Last Edit: April 11, 2016, 09:07:41 PM by tov hashem »

Offline Fan of Dan

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Re: Canceling BA reservation
« Reply #190 on: July 27, 2016, 01:19:22 AM »
For some reason I am unable to cancel my award ticket online. Tried on laptop and phone and it keeps on saying system error.... I booked the flight last week for a flight in a month from now. If I call will I get the deal that I just lose the taxes, same as online?

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Re: Canceling BA reservation
« Reply #191 on: July 27, 2016, 08:31:55 AM »
For some reason I am unable to cancel my award ticket online. Tried on laptop and phone and it keeps on saying system error.... I booked the flight last week for a flight in a month from now. If I call will I get the deal that I just lose the taxes, same as online?
Same as online. I also was having difficulty cancelling online recently.
^^^

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Re: Canceling BA reservation
« Reply #192 on: August 01, 2016, 11:34:01 PM »
Anybody able to cancel online recently? Still not working for me. Ticket that I purchased for S/O else, if that makes a difference.
^^^

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Re: Canceling BA reservation
« Reply #193 on: August 15, 2016, 12:24:37 AM »
Has anybody been able to cancel online in the past two weeks. I attempted many times, different bookings, different accounts, and was unsucessful.
^^^

Offline tzifanya54

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Re: Canceling BA reservation
« Reply #194 on: August 15, 2016, 12:52:19 AM »
Has anybody been able to cancel online in the past two weeks. I attempted many times, different bookings, different accounts, and was unsucessful.
I've had the same issue. Go into your account and update it with your d.o.b. And passport number (a few other personal details as well) then try again it should work.

Offline username

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Re: Canceling BA reservation
« Reply #195 on: August 15, 2016, 08:52:44 AM »
I've had the same issue. Go into your account and update it with your d.o.b. And passport number (a few other personal details as well) then try again it should work.
Ok, did that. Hope it works.
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Offline mordylich

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Re: Canceling BA reservation
« Reply #196 on: September 06, 2016, 08:03:17 AM »
Haven't been able to cancel online in a month.   Tried adding/changing personal info, but no luck.  Anyone else having this issue or find a way around it?

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Re: Canceling BA reservation
« Reply #197 on: September 14, 2016, 12:29:50 PM »
Haven't been able to cancel online in a month.   Tried adding/changing personal info, but no luck.  Anyone else having this issue or find a way around it?
+1
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Re: Canceling BA reservation
« Reply #198 on: November 02, 2016, 02:21:43 PM »
Is there a workaround to providing CC info when cancelling online? Booking was almost a yr ago, no way to recall which cc was used for the taxes.

Offline gozalim

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Re: Canceling BA reservation
« Reply #199 on: April 26, 2017, 03:26:42 PM »
When booking a cash+points BA reservation (e.g. 20K avios+$70 etc.)
when canceling, you forfeit the taxes (e.g. $5.6) and get the miles redeposited (20K)
what happens to the cash purchase ($70)? refunded? forfeited? (forfeit up to $55 change fee, get rest refunded?)