Author Topic: Missed flight please help  (Read 1978 times)

Offline ttn

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Missed flight please help
« on: January 01, 2018, 11:10:04 PM »
Sorry for starting new thread, just didnt know where to put this. My sister had an american airlines flight this morning leaving Tel aviv to America. She overslept and missed her flight. The airlines is saying it will cost her $300 change fee plus the difference of the new flight. Anyone have experience with this? Please help asap or do i just need to keep calling and huca? TiA

Offline Dan

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Re: Missed flight please help
« Reply #1 on: January 01, 2018, 11:11:54 PM »
American doesn't fly from TLV.
Did she go to the airport?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline davidrotts63

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Re: Missed flight please help
« Reply #2 on: January 01, 2018, 11:14:50 PM »


Sorry for starting new thread, just didnt know where to put this. My sister had an american airlines flight this morning leaving Tel aviv to America. She overslept and missed her flight. The airlines is saying it will cost her $300 change fee plus the difference of the new flight. Anyone have experience with this? Please help asap or do i just need to keep calling and huca? TiA

You can beg them and try to shift the blame on them, I know someone who succeeded like that (for the change fee, not the flight difference)
But....
American doesn't fly from TLV.

So that needs explaining
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline ttn

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Re: Missed flight please help
« Reply #3 on: January 01, 2018, 11:16:56 PM »
American doesn't fly from TLV.
Did she go to the airport?
With  iberia through aa

Offline ttn

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Re: Missed flight please help
« Reply #4 on: January 01, 2018, 11:19:39 PM »
Got supervisor to waive fee but not price diff of flights .now working on finding flight..thanks

Offline ttn

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Re: Missed flight please help
« Reply #5 on: January 01, 2018, 11:31:39 PM »
All flight difference are over $350 supervisor cant do anything

Offline davidrotts63

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Re: Missed flight please help
« Reply #6 on: January 01, 2018, 11:33:05 PM »
All flight difference are over $350 supervisor cant do anything
True. They can't.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Dan

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Re: Missed flight please help
« Reply #7 on: January 01, 2018, 11:34:05 PM »
Why didn't she go to the airport?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ttn

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Re: Missed flight please help
« Reply #8 on: January 01, 2018, 11:36:50 PM »
Why didn't she go to the airport?
She did iberia had closed ticket counter and not opening till next flight in 12 hours

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Re: Missed flight please help
« Reply #9 on: January 01, 2018, 11:50:50 PM »
I had this issue with United, but I was legitimately given bad info by a CSR. I was put on the next flight for free. HUCA if you can, and as @davidrotts63 said, try to shift the blame a bit, they may be more inclined to put you (her) on the next flight.
Memories last forever, make them while you can.

Offline ttn

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Re: Missed flight please help
« Reply #10 on: January 02, 2018, 12:00:11 AM »
Thanks for all the help and sorry if i wasnt so clear i just had aa on one line and my sister on another while i was writing this and my sister is going to wait till iberia opens the ticket counter and try to talk to them hope im not making a mistake in not paying the $350 and if it dosent work out hope the price will be same later
« Last Edit: January 02, 2018, 12:11:24 AM by ttn »

Offline ttn

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Re: Missed flight please help
« Reply #11 on: January 02, 2018, 09:37:12 AM »
She ended up just getting American airline credit and booked a new flight..they told her credit can only be used for her. Does that make sense?

Offline shaulyaakov

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Re: Missed flight please help
« Reply #12 on: January 02, 2018, 10:41:20 AM »
She ended up just getting American airline credit and booked a new flight..they told her credit can only be used for her. Does that make sense?

That's the same as paying the difference in fare.

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Re: Missed flight please help
« Reply #13 on: January 02, 2018, 10:44:53 AM »
That's the same as paying the difference in fare.
It's not if it was another airline that was cheaper.

Offline ttn

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Re: Missed flight please help
« Reply #14 on: January 02, 2018, 10:46:50 AM »
It's not if it was another airline that was cheaper.
Correct and she diid it out of desperation when i was sleeping...does it make sense she is the only one who can use the credit