Author Topic: El-al dropping UP, adding new seating options, and flying direct to San Fran!!!  (Read 5714 times)

Offline ExGingi

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I flew one of those real old ex-SQ 747's last March. Retirement was long overdue on that aircraft. I know LY elites (the others aren't familiar with the fleet) who would change their ticket if they found out that they were flying on that aircraft. Business wasn't even close to "bed-like". It was only killing their reputation
What reputation is being killed?

The reputation is exactly what it is, and can't be ruined by a bad hard product (and only marginally improved with a good hard product IMHO).
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline yandmk

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What reputation is being killed?

The reputation is exactly what it is, and can't be ruined by a bad hard product (and only marginally improved with a good hard product IMHO).
I wasn't talking to @ExGingi. I was saying it to the majority of us, who despite disliking El Al, notice that lately El Al has been trying to fix their airline. Argument was made based on the past couple of years, not decades (e.g. 787's, Wi-Fi, retrofitting 737's, new website, network expansion).

Offline Dan

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J is improving, but my friend flew LY 787 Y and said it was a horrendous experience in every way.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline yandmk

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J is improving, but my friend flew LY 787 Y and said it was a horrendous experience in every way.
I said they are "trying" to improve. Argument is wether a route is smart on El Al's part. And considering that they don't feel as hopeless as @ExGingi considers them to be, the argument of not using a disaster aircraft makes sense.

Offline yandmk

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Though at least LY has the better J product.

I mean, who would have dreamt 2 years ago that such a sentence would ever have been written on DDF. They've obviously gotten somewhere. Although, noone is saying they don't have way to go...

Offline ExGingi

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I said they are "trying" to improve. Argument is wether a route is smart on El Al's part. And considering that they don't feel as hopeless as @ExGingi considers them to be, the argument of not using a disaster aircraft makes sense.
You know what it means when an Israeli tells you "I'll try", or "I'm trying"?

I might be the most vocal in my disdain towards LY, but I am a very open minded person, and when facts change, or if I am shown to be wrong, I change my mind.

I have stated around DDF previously that LY has a reputation of treating their elites very well.

And while I have blacklisted them personally since 2000, I have family members who flew with them, and I have even booked family members on LY.

The facts about the hard product are irrefutable (do they have WiFi on their 787s?).

The experience in Y is notorious.

Their Matmid program is of limited value (at least for North America based customers) at best.

Their attitude when things go wrong, doesn't need too much elaboration. Just try to look up what went on when they were having issues with their pilot union.

The first thing they need is a corporate culture DNA change. Once that happens (not sure if that is possible with Israelis) everything else will fall into place.

I will be delighted to be proven wrong.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Dan

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I mean, who would have dreamt 2 years ago that such a sentence would ever have been written on DDF. They've obviously gotten somewhere. Although, noone is saying they don't have way to go...
We all hoped they wouldn't do something stupid with a brand new 787 order, but yes, kudos for not going 2-2-2.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ExGingi

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We all hoped they wouldn't do something stupid with a brand new 787 order, but yes, kudos for not going 2-2-2.
They might be Israeli, but they are also Jewish, so can't be too stupid to do 2-2-2 on 787 (as RJ did!)
I've been waiting over 5 years with bated breath for someone to say that!
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Offline Dan

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They might be Israeli, but they are also Jewish, so can't be too stupid to do 2-2-2 on 787 (as RJ did!)
And CA, HU, JL, LA, LO, UA, etc.
Though those are older than LY.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline tavster

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You know what it means when an Israeli tells you "I'll try", or "I'm trying"?

I might be the most vocal in my disdain towards LY, but I am a very open minded person, and when facts change, or if I am shown to be wrong, I change my mind.

I have stated around DDF previously that LY has a reputation of treating their elites very well.

And while I have blacklisted them personally since 2000, I have family members who flew with them, and I have even booked family members on LY.

The facts about the hard product are irrefutable (do they have WiFi on their 787s?).

The experience in Y is notorious.

Their Matmid program is of limited value (at least for North America based customers) at best.

Their attitude when things go wrong, doesn't need too much elaboration. Just try to look up what went on when they were having issues with their pilot union.

The first thing they need is a corporate culture DNA change. Once that happens (not sure if that is possible with Israelis) everything else will fall into place.

I will be delighted to be proven wrong.
IMHO, and being myself based in Israel, I think we have to keep in mind that LY bears the Israeli culture, and you will (most likely) get very poor very and attitude across most sides of the economy. Their core client base is Israeli who are used to this level of service.

I fully agree with your comment of how they treat their elites. Being my one of their TP, they will literally do anything for you (like open promo award space on almost any flight, guarantee you a J seat until the day before etc); unfortunately that's only for a happy few and most regular travelers won't get that kind of treatments

Offline ExGingi

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IMHO, and being myself based in Israel, I think we have to keep in mind that LY bears the Israeli culture, and you will (most likely) get very poor very and attitude across most sides of the economy. Their core client base is Israeli who are used to this level of service.

It's a small world now, and you guys have a transportation minister that's determined to have an open sky policy.

It's time for a paradigm shift.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline tavster

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It's time for a paradigm shift.
I hear you. Let's be optimistic and give it a couple of years :-)

Offline ExGingi

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I hear you. Let's be optimistic and give it a couple of years :-)
Hey. While I don't care much about it, I will be happy if it improves. Competition is good an healthy. Let's see what a new CEO brings.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Yaalili

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Would still require separate awards for different metal.
Can't redeem (not sure about earn) on codeshare, it's strictly LY metal.

You can connect to/from AS with any partner.

Offline ExGingi

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You can connect to/from AS with any partner.
On a single award?

What about 2 partners?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan