Program of the Year
Americas Airline: American Airlines AAdvantage
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: Jet Airways JetPrivilege
Middle East/Asia/Oceania Hotel: Taj InnerCircle
Europe/Africa Airline: Turkish Airlines Miles&Smiles
Europe/Africa Hotel: Starwood Preferred Guest
Best Promotion for Earning
Americas Airline: American Airlines AAdvantage
Americas Hotel: Starwood Preferred Guest
Middle East/Asia/Oceania Airline: Jet Airways JetPrivilege
Middle East/Asia/Oceania Hotel: Accor A|Club
Europe/Africa Airline: Lufthansa Miles & More
Europe/Africa Hotel: Starwood Preferred Guest
Best Promotion for Redemption Americas Airline: Delta Air Lines SkyMiles
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: El Al Matmid Club
Middle East/Asia/Oceania Hotel: Starwood Preferred Guest
Europe/Africa Airline: Lufthansa Miles & More
Europe/Africa Hotel: Starwood Preferred Guest
Best Redemption Ability
Americas Airline: TAM Fidelidade
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: Etihad Airways Etihad Guest
Middle East/Asia/Oceania Hotel: Taj InnerCircle
Europe/Africa Airline: airBaltic BalticMiles
Europe/Africa Hotel: Starwood Preferred Guest
Best Customer Service
Americas Airline: American Airlines AAdvantage
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: Jet Airways JetPrivilege
Middle East/Asia/Oceania Hotel: Taj InnerCircle
Europe/Africa Airline: Lufthansa Miles & More
Europe/Africa Hotel: Starwood Preferred Guest
Best Elite Program
Americas Airline: American Airlines AAdvantage
Americas Hotel: Marriott Rewards
Middle East/Asia/Oceania Airline: Etihad Airways Etihad Guest
Middle East/Asia/Oceania Hotel: Hyatt Gold Passport
Europe/Africa Airline: airBaltic BalticMiles
Europe/Africa Hotel: Starwood Preferred Guest
Best Loyalty Credit Card
Americas: Delta SkyMiles American Express
Middle East/Asia/Oceania: Etihad Guest Above Credit Card
Europe/Africa: Turkish Airlines Shop&Miles Garanti Credit Card