Author Topic: aa warns travel agents about hidden city ticketing  (Read 618 times)

Offline lakewood34

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Offline yuds70

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Re: aa warns travel agents about hidden city ticketing
« Reply #1 on: January 27, 2021, 01:06:03 PM »
As a travel agent, I never book HC's in my GDS.

I don't get why this is big news, we already keep it squeaky clean
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Offline ah giten

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Re: aa warns travel agents about hidden city ticketing
« Reply #2 on: January 27, 2021, 04:18:42 PM »
As a travel agent, I never book HC's in my GDS.

I don't get why this is big news, we already keep it squeaky clean
How can you know if the consumer doesn't plan to drop the last leg?
And why should you be penalized for it?
Also can you also say you never block seats ie:churning?

Offline ah giten

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Re: aa warns travel agents about hidden city ticketing
« Reply #3 on: January 27, 2021, 04:19:44 PM »
American Airlines will begin monitoring common booking practices which may result in an unfavorable outcome.
[/size] [/color]
[/size]These practices are identified as:[/color]
 
  • [/size]Churning[/color][/size] Hidden City[/size]
     
    [/size] Inactive Segments [/size]
     
    [/size] Marriage Segment[/size]
     
    [/size] Origin and Destination (O&D) Manipulation[/size]
what is O&D manipulation?

Offline chinagel

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Re: aa warns travel agents about hidden city ticketing
« Reply #4 on: January 27, 2021, 07:22:29 PM »

what is O&D manipulation?

Can they give out a manual exactly what not to do? ("No one look at the pritzus on the left")

Online Lou Bob

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Re: aa warns travel agents about hidden city ticketing
« Reply #5 on: January 28, 2021, 12:35:01 AM »
How can you know if the consumer doesn't plan to drop the last leg?
And why should you be penalized for it?
Also can you also say you never block seats ie:churning?

as with anything- you do it once or twice, you'll probably be ok. You do it often, you'll have a hard time explaining how you didn't know what's going on.
Always use an Amex, you'll thank me one day.

Offline yuds70

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Re: aa warns travel agents about hidden city ticketing
« Reply #6 on: January 28, 2021, 12:51:58 AM »
American Airlines will begin monitoring common booking practices which may result in an unfavorable outcome.
[/size] [/color]
[/size]These practices are identified as:[/color]
 
  • [/size]Churning[/color][/size] Hidden City[/size]
     
    [/size] Inactive Segments [/size]
     
    [/size] Marriage Segment[/size]
     
    [/size] Origin and Destination (O&D) Manipulation[/size]
what is O&D manipulation?

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