The bank made a error and thought i owed them like a couple of dollars .....basically they closed the card and it went on my record ....when i called them they realized their error and fixed it , however they said that i cant be reopened after i went up the line of super visors they were supposed to get back to me they never did..... when i call them back a while later they acknowledged that noone called back but htey said since its over 90 days they cannot reopen the card ..... thay sent me 2 letters claiming 2 different reasons why they cant reopen the card
My question is , is this accurate or is there a way for them to reopen?