I was talking to someone recently who runs one of the biggest Pesach programs out there (1500+ people), I figured I'll share some of the things he told me.
He budgets $200-250k per year for hotel damages. Every couch in the lobby is broken, every wall is splattered in wine, every carpet is stained, and every pool has poop in it. People's attitude is "I'm paying for this vacation, why should I clean up after my kid? So he pooped in the pool. Not my problem".
He also says that the business is becoming more and more unsustainable. People pay for lower or middle-end programs but expect the food and service of the highest-end programs, just like they saw on such-and-such influencer's Instagram. Social media has created a culture of entitlement that drives the cost up for everyone. He runs a middle-to-high level program but needs to charge high-end prices to meet expectations; all levels of programs (besides for the very lowest as far as I know) are getting more and more expensive so people can post pictures on their status and stories to one-up their peers. He says that the amount of food that gets photographed and thrown in the trash right after is mind-boggling.