Author Topic: LL Bean changes return policy  (Read 1282 times)

Offline etech0

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Re: LL Bean changes return policy
« Reply #15 on: February 09, 2018, 03:13:55 PM »
Workflowy. You won't know what you're missing until you try it.

Offline davidrotts63

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Re: LL Bean changes return policy
« Reply #16 on: February 09, 2018, 03:17:06 PM »
here you go
Too late, that's deleted, not sure what it was
I'll tell you later

Offline etech0

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Re: LL Bean changes return policy
« Reply #17 on: February 09, 2018, 03:22:16 PM »
Workflowy. You won't know what you're missing until you try it.

Offline davidrotts63

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Re: LL Bean changes return policy
« Reply #18 on: February 09, 2018, 03:24:09 PM »
Oh right :)

Just use this:
saying deleted too.
ETA: In tapa it looks like a normal red NO!
I'll tell you later

Offline mmgfarb

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Re: LL Bean changes return policy
« Reply #19 on: February 09, 2018, 03:39:27 PM »
saying deleted too.
ETA: In tapa it looks like a normal red NO!
Have to see it on the regular site.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline davidrotts63

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Re: LL Bean changes return policy
« Reply #20 on: February 09, 2018, 03:42:38 PM »
Have to see it on the regular site.
I see the size on the regular site, but I can't go to the original post
I'll tell you later

Offline etech0

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Re: LL Bean changes return policy
« Reply #21 on: February 09, 2018, 04:02:14 PM »
I see the size on the regular site, but I can't go to the original post
Right - because
that's deleted
Workflowy. You won't know what you're missing until you try it.

Offline davidrotts63

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Re: LL Bean changes return policy
« Reply #22 on: February 09, 2018, 04:09:28 PM »
Right - because
Allot of deleted threads to today....
I'll tell you later

Offline mmgfarb

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Re: LL Bean changes return policy
« Reply #23 on: February 14, 2018, 03:00:35 AM »
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline yitzgar

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Re: LL Bean changes return policy
« Reply #24 on: February 14, 2018, 08:06:09 AM »
Interesting take on the whole thing https://dappered.com/2018/02/why-the-customer-is-always-right-is-bullshit-ll-bean/
I don't disagree with the article, but lifetime guarantee is about standing behind products that are supposed to be good enough quality to last a long time. You can't expect people to pay a premium for your stuff if your not willing to stand behind it. There should be some middle ground, like having a policy to accept returns for defects after a year etc.

Offline aygart

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Re: LL Bean changes return policy
« Reply #25 on: February 14, 2018, 08:10:55 AM »


I don't disagree with the article, but lifetime guarantee is about standing behind products that are supposed to be good enough quality to last a long time. You can't expect people to pay a premium for your stuff if your not willing to stand behind it. There should be some middle ground, like having a policy to accept returns for defects after a year etc.

That is something they said they would still do.
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Offline TimT

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Re: LL Bean changes return policy
« Reply #26 on: February 14, 2018, 08:11:54 AM »
I don't disagree with the article, but lifetime guarantee is about standing behind products that are supposed to be good enough quality to last a long time. You can't expect people to pay a premium for your stuff if your not willing to stand behind it. There should be some middle ground, like having a policy to accept returns for defects after a year etc.
Perhaps thatís what the last sentence refers to.

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Re: LL Bean changes return policy
« Reply #27 on: February 14, 2018, 08:21:44 AM »
Lands End stands behind their products.
+1 unless your zip is 08701
Wasn't that a made up rumor?

Offline yitzgar

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Re: LL Bean changes return policy
« Reply #28 on: February 14, 2018, 08:33:27 AM »

That is something they said they would still do.
But as mentioned before, now that it's not part of a policy, but instead up to whichever rep you get, it's not as reassuring. (Although I have found their csr's to be very helpful and understanding)

Offline gingyguy

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May you slide down the banister of happiness & get many splinters of success up your career.