Author Topic: SPG Cash and Points Upgrade  (Read 2110 times)

Offline skyguy918

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SPG Cash and Points Upgrade
« on: January 29, 2012, 06:29:55 PM »
Is it possible to get upgraded to a better room by virtue of being an SPG Amex holder on a Cash and Points reservation? Or for that matter on a regular award stay?

I'm especially concerned about getting a room big enough for a crib and a rollaway (side note: do most Starwood Hotels charge for that?). So I thought maybe Preferred Guest Plus would be enough to ensure such a room.

TIA

Offline momo

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Re: SPG Cash and Points Upgrade
« Reply #1 on: January 29, 2012, 06:57:05 PM »
preferred guest plus is worthless that being said most rooms have room for a crib or rollaway. both? it will be tight. as for a charge every hotel is different but most will not charge for a crib but will charge for a rollaway charges will vary

Offline Dan

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Re: SPG Cash and Points Upgrade
« Reply #2 on: January 29, 2012, 07:21:10 PM »
preferred guest plus is worthless
For upgrades, yes.
For 4pm checkout though it's quite worthwhile.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline momo

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Re: SPG Cash and Points Upgrade
« Reply #3 on: January 29, 2012, 08:24:36 PM »
Do not think preferred gets 4 pm checkout according to the tc no mention of 4pm. Gold does however. https://www.starwoodhotels.com/preferredguest/account/member_benefits/preferred.html

Offline Dan

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Re: SPG Cash and Points Upgrade
« Reply #4 on: January 29, 2012, 08:31:03 PM »
preferred
Preferred≠Preferred Plus.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline momo

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Re: SPG Cash and Points Upgrade
« Reply #5 on: January 29, 2012, 09:06:39 PM »
you are correct! sorry :'(

Offline AsherO

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Re: SPG Cash and Points Upgrade
« Reply #6 on: January 30, 2012, 09:41:03 AM »
Preferred≠Preferred Plus.

+1, SPG = Starwood Preferred Guest (meaning all SPG members are 'Preferred'), one step up from SPG dirt, albeit a little one, is Preferred Plus.

It gets more confusing with Hyatt, where you can be a 'Hyatt Gold Passport' Platinum member.
DDF FFB (Forum From Birth)

Offline isac

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Re: SPG Cash and Points Upgrade
« Reply #7 on: January 30, 2012, 04:06:48 PM »
Is it possible to get upgraded to a better room by virtue of being an SPG Amex holder on a Cash and Points reservation? Or for that matter on a regular award stay?

I'm especially concerned about getting a room big enough for a crib and a rollaway (side note: do most Starwood Hotels charge for that?). So I thought maybe Preferred Guest Plus would be enough to ensure such a room.



TIA


Call spg, its not that hard to be made Gold.  Tell them without being gold, you'll have to take your business somewhere else.
Good luck!

Offline skyguy918

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Re: SPG Cash and Points Upgrade
« Reply #8 on: January 30, 2012, 04:41:50 PM »

Call spg, its not that hard to be made Gold.  Tell them without being gold, you'll have to take your business somewhere else.
Good luck!

So you can essentially just call and ask for Gold status? Anyone have any experience doing this?

Offline stever

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Re: SPG Cash and Points Upgrade
« Reply #9 on: January 30, 2012, 04:49:59 PM »
just tried, didnt work they said i need to charge 30k a year to get that or stay 10 nights in a year (i think the "year" starts on 2/1)