Author Topic: Kosher Meals - Can we do better?  (Read 5455 times)

Offline aygart

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Re: Kosher Meals - Can we do better?
« Reply #75 on: May 16, 2018, 02:19:03 PM »
Ask the same question about all changes that one might want to see from ELAL.
The customers don't demand it from them.
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Online ExGingi

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Re: Kosher Meals - Can we do better?
« Reply #76 on: May 16, 2018, 02:26:58 PM »
The customers don't demand it from them.
Customers don't want better service?

Customers don't want a better mileage program?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline aygart

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Re: Kosher Meals - Can we do better?
« Reply #77 on: May 16, 2018, 02:32:16 PM »
Customers don't want better service?

Customers don't want a better mileage program?
Keyword demand
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Online ExGingi

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Re: Kosher Meals - Can we do better?
« Reply #78 on: May 16, 2018, 04:37:10 PM »
Why wouldn't they if their customers demand it?
Are you referring to the airlines as customers, or to the end users?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline aygart

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Re: Kosher Meals - Can we do better?
« Reply #79 on: May 16, 2018, 04:54:13 PM »
Are you referring to the airlines as customers, or to the end users?
The airlines.
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

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Re: Kosher Meals - Can we do better?
« Reply #80 on: May 16, 2018, 07:00:51 PM »
The airlines.

So going back to the original statements.

I donít think Borensteins will ever change, but if we can push for airlines to use caterers we do like, then thereís a chance things will get better.
Why wouldn't they if their customers demand it?

The airlines are probably pretty clueless when it comes to kosher meals, other than the little feedback they (don't) get from the flying public. Given the ELAL mentality, it's hard to see that Borenstein's changes based on demand. It is only once they feel the pain of losing customers, that they might change.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline aygart

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Re: Kosher Meals - Can we do better?
« Reply #81 on: May 16, 2018, 07:28:09 PM »
So going back to the original statements.
Why wouldn't they if their customers demand it?


The airlines are probably pretty clueless when it comes to kosher meals, other than the little feedback they (don't) get from the flying public. Given the ELAL mentality, it's hard to see that Borenstein's changes based on demand. It is only once they feel the pain of losing customers, that they might change.
This all explains why complaining about it can work. Customer service works that for each complaint there are a certain amount who are upset but didn't bother complaining. This makes a complaint campaign potentially very effective.
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Offline shimino1

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Re: Kosher Meals - Can we do better?
« Reply #82 on: May 16, 2018, 07:55:55 PM »
I happen to be crazy in the sense that I actually like airplane food. There is something about the experience of unwrapping a kosher meal and tearing plastic wrap with your teeth that really makes the food delicious IMO.

I almost never BYOK and am happy with most KSML offerings. I once booked a flight with two stopovers, 10 hours before departure. Since I didn't think we would have KSML's on any of the flights, I brought my own meals. The first flight we eat the stuff we brought but the next two flights actually had KSML's so we ate that instead of the fresh, restaurant prepared food that we brought with us.  ;D

In any case some stuff is so vile that even I can't eat a single bite.
The worst meal we ever got was flying MLE-IST on TK. The outbound flight KSML was actually very good, especially the cheese plate that had 3 or 4 different cheeses that were delicious. The return leg was a shelf stored Stogol meal that doesn't need to be refrigerated and has a six month shelf life. I don't know what they put in there that makes it last so long without a freezer but whatever it is must be nuclear. In any case I got a salmon meal and upon opening the thing, a disgusting rancid, rotten smell filled the entire business class cabin. I actually took one bite after which I literally grabbed the arm of the nearest steward and asked him to throw out the meal immediately.

My best experience was on a three hour flight from SIN-HAN on SQ. Despite it being such a short flight, they offered both my wife and I a choice of either a fish meal or a vegetarian meal. I asked for both and they readily obliged. The meal started out with a huge entree course that would have counted for a meal in itself since it included a good sized portion of pickled salmon which was excellent. Both the Fish main and the vegetarian meal were delicious and well sized and for the first time on a plane I was stuffed to the point that I couldn't finish my meal.

Someone claimed earlier in this thread that no one will pick an airline because of their KSML quality. That is not exact. People do choose an airline due to their overall product quality and the meal is a big part of the soft product.

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Re: Kosher Meals - Can we do better?
« Reply #83 on: May 16, 2018, 08:20:59 PM »
I happen to be crazy in the sense that I actually like airplane food. There is something about the experience of unwrapping a kosher meal and tearing plastic wrap with your teeth that really makes the food delicious IMO.

I almost never BYOK and am happy with most KSML offerings. I once booked a flight with two stopovers, 10 hours before departure. Since I didn't think we would have KSML's on any of the flights, I brought my own meals. The first flight we eat the stuff we brought but the next two flights actually had KSML's so we ate that instead of the fresh, restaurant prepared food that we brought with us.  ;D

In any case some stuff is so vile that even I can't eat a single bite.
The worst meal we ever got was flying MLE-IST on TK. The outbound flight KSML was actually very good, especially the cheese plate that had 3 or 4 different cheeses that were delicious. The return leg was a shelf stored Stogol meal that doesn't need to be refrigerated and has a six month shelf life. I don't know what they put in there that makes it last so long without a freezer but whatever it is must be nuclear. In any case I got a salmon meal and upon opening the thing, a disgusting rancid, rotten smell filled the entire business class cabin. I actually took one bite after which I literally grabbed the arm of the nearest steward and asked him to throw out the meal immediately.

My best experience was on a three hour flight from SIN-HAN on SQ. Despite it being such a short flight, they offered both my wife and I a choice of either a fish meal or a vegetarian meal. I asked for both and they readily obliged. The meal started out with a huge entree course that would have counted for a meal in itself since it included a good sized portion of pickled salmon which was excellent. Both the Fish main and the vegetarian meal were delicious and well sized and for the first time on a plane I was stuffed to the point that I couldn't finish my meal.

Someone claimed earlier in this thread that no one will pick an airline because of their KSML quality. That is not exact. People do choose an airline due to their overall product quality and the meal is a big part of the soft product.
Wow!

Offline Hudi

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Re: Kosher Meals - Can we do better?
« Reply #84 on: May 16, 2018, 08:23:30 PM »
I'm also one of the crazy ones who actually likes airplane food  ;D

But does anyone know the caterer used for Intl flights out of SFO? Back in January I flew CI Premium Economy from SFO - TPE and had the absolute worst KSML (And I've had plenty of Stogel meals) but i was too tired to take pictures and forgot the name of the caterer.

I now have an SQ flight to HKG in First and I'm dreading being served from the same caterer.

Offline Yaalili

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Re: Kosher Meals - Can we do better?
« Reply #85 on: May 17, 2018, 07:45:05 AM »
I happen to be crazy in the sense that I actually like airplane food. There is something about the experience of unwrapping a kosher meal and tearing plastic wrap with your teeth that really makes the food delicious IMO.

Me too! It is part of the experience :)

Offline ChAiM'l

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Re: Kosher Meals - Can we do better?
« Reply #86 on: May 17, 2018, 07:57:55 AM »
Me too! It is part of the experience :)
Me too. I actually go to high end restaurants and and ask them to cook my meal the way Borenstein does because I love it so much.

Offline Dan

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Re: Kosher Meals - Can we do better?
« Reply #87 on: May 17, 2018, 08:01:22 AM »
Me too. I actually go to high end restaurants and and ask them to cook my meal the way Borenstein does because I love it so much.
Me too! It is part of the experience :)
Is KSML abuse now part of #MeToo ???
;D
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: Kosher Meals - Can we do better?
« Reply #88 on: May 17, 2018, 09:40:28 AM »
Is KSML abuse now part of #MeToo ???
;D

Some people seem to be exhibiting masochistic traits.
I've been waiting over 5 years with bated breath for someone to say that!
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Offline shimino1

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Re: Kosher Meals - Can we do better?
« Reply #89 on: May 17, 2018, 09:48:20 AM »
Me too. I actually go to high end restaurants and and ask them to cook my meal the way Borenstein does because I love it so much.
ALOL.