Author Topic: Free 2,500 SPG points for adding AU  (Read 31314 times)

Offline shapsam

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Re: Free 2,500 SPG points for adding AU
« Reply #270 on: June 05, 2018, 11:23:19 AM »
Got this email this morning. Dont see any credits posted yet, but triple dip?   :o


"We want to let you know that we issued a credit to your account listed above. Making sure you know about any mistakes we find is important, so we'd like to explain why you're receiving this credit.

What happened:

Because of a technical error, we did not issue you the bonus you earned after you added another Additional Card to your account.We sincerely apologize for any inconvenience this may have caused.

While there's nothing further you need to do, you can reach us anytime online at americanexpress.com

We've issued a credit to your account

To make things right, we issued a statement credit to your account to reimburse you for any applicable interest charges, fees, forfeited rewards and Annual Percentage Rate changes that may have resulted from this error. You will see this credit on your upcoming billing statement.

Thank you for your Card Membership.

American Express Customer Care"
On my statement that I got yesterday it says 9.5k bonus points earned (besides from the points earned for spending) but I don't see it in my SPG account.

Offline farmbochur

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Re: Free 2,500 SPG points for adding AU
« Reply #271 on: June 05, 2018, 11:26:56 AM »
Got a similar email for my Delta account. Miles posted and are backdated to May 7th.
Risk is opportunity

Offline AussieMan

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Re: Free 2,500 SPG points for adding AU
« Reply #272 on: June 05, 2018, 05:43:09 PM »
Got the same.
Don't see credits yet - where are they shown?

Offline hvaces42

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Re: Free 2,500 SPG points for adding AU
« Reply #273 on: June 06, 2018, 02:01:51 PM »
Got the same.
Don't see credits yet - where are they shown?
Says it will show on your statement. We shall see.
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Offline yelped

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Re: Free 2,500 SPG points for adding AU
« Reply #274 on: June 08, 2018, 03:22:53 PM »
Says it will show on your statement. We shall see.
Got the same letter and my statement today. The statement shows the missing 5,000 bonus points. But those are the points that posted already in the beginning of May. This month's statement's points posted, but no additional points. So double dipping only.

Offline shmooz

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Re: Free 2,500 SPG points for adding AU
« Reply #275 on: June 15, 2018, 03:59:28 PM »
Got $150 check in mail for points that didn't post. Nice.

Offline US

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Re: Free 2,500 SPG points for adding AU
« Reply #276 on: June 15, 2018, 04:13:48 PM »
Cool!
How many points were you missing?

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Offline ben89

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Re: Free 2,500 SPG points for adding AU
« Reply #277 on: June 15, 2018, 04:43:28 PM »
I only got $45 check 😡

Offline davidrotts63

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Re: Free 2,500 SPG points for adding AU
« Reply #278 on: June 15, 2018, 04:53:57 PM »
I got the letter, no check. But my points did post.
« Last Edit: June 15, 2018, 07:33:23 PM by davidrotts63 »
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline US

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Re: Free 2,500 SPG points for adding AU
« Reply #279 on: June 15, 2018, 07:31:31 PM »
What a surprise in my mail!
1 check of $150 2nd of $45, that's after my missing points posted a month ago.

Offline US

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Re: Free 2,500 SPG points for adding AU
« Reply #280 on: June 15, 2018, 07:42:47 PM »
The checks are actually for different accounts, seems like it's more like compensation, so I guess i should wait for another check to arrive.

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Offline vanilla

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Re: Free 2,500 SPG points for adding AU
« Reply #281 on: June 17, 2018, 10:01:13 PM »
I also received a $150 check in the mail.
This is instead of 15,000 points which I did not receive.
Besides the obvious lower redemption value, I wonder if this will be taxable.
Anyone think it's worth fighting Amex and insisting I receive points instead of cash?

Offline hvaces42

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Re: Free 2,500 SPG points for adding AU
« Reply #282 on: June 18, 2018, 08:55:54 AM »
Says it will show on your statement. We shall see.
nothing doing
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Offline confu

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Re: Free 2,500 SPG points for adding AU
« Reply #283 on: June 26, 2018, 12:46:11 PM »
got second email saying that they are not giving statement credit bec. they already gave me the points