I did that before, it didn't help, but now after your reply, I did it again and voila everything is fine
Just received in an email from Amex: Note under New Benefit below
Here's what you can expect in August 2018
Updates to The Starwood Preferred Guest® Credit Card from American Express and The Starwood Preferred Guest® Business Card from American Express will go into effect on August 1, as previously communicated. The one-time Starpoints to points conversion in SPG loyalty member accounts and the updates to Elite status, will occur along with the broader Marriott loyalty program updates, taking place on August 18.
On August 1, the following updates will be made to SPG® Amex Cards:
How You Earn Points with Your Card
When you use your Card, you can earn
6X points for each dollar of eligible purchases at participating SPG and Marriott Rewards® hotels1,2
2X points on all other eligible purchases1,2
4X points for each dollar of eligible purchases at U.S. restaurants, at U.S. gas stations, on U.S. wireless telephone services purchased directly from U.S. service providers, and on U.S. purchases for shipping.2 Please note this update only applies to The Starwood Preferred Guest Business Credit Card from American Express.
New Benefits
Annual Free Night Award: Card Members whose Card account anniversary dates are on or after August 1 will be eligible to receive their annual Free Night Award (redemption level at or under 35,000 points) at a participating hotel. Select hotels have resort fees. 3,4
Baggage Insurance Plan.5 Please note this update only applies to The Starwood Preferred Guest Credit Card from American Express.
On August 18, you can expect to see these updates in your loyalty member account:
In a one-time conversion, Starpoints will convert to points at a 1:3 ratio (one Starpoint will convert to three points). For example, 1,000 Starpoints will become 3,000 points. SPG will also make corresponding changes to the number of points required for redemptions.
SPG will introduce a new Silver Elite status that will be recognized at participating SPG and Marriott Rewards hotels. As a Card Member, you will be eligible to receive complimentary Silver Elite status.6 If you have a status level higher than Silver Elite status, your SPG Status will be converted to the respective new Marriott loyalty program status level.
As part of these updates, there may be delays posting points to your loyalty member account.
If you have any questions about your Card benefits, please call the number on the back of your Card. You can manage your account or chat with us anytime online at americanexpress.com.
Thank You for your Card Membership,
American Express Customer Care
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