DP for who ever this would help: I spent the 75k for Plat on Ritz by July 5th. Status never changed even after 8 weeks and no matter how many times I called Chase or Marriott they kept on blaming the other and it would lead to nothing. A couple day ago I had enough of it and called Chase one more time and kept on pushing and pushing till they agreed to call Marriott and sort it out while I was on the line. They did just that but only was able to upgrade me to Platinum Elite. I told them since I met the spend before the merger I should be getting Platinum Preferred Elite and they said they will start a case as all she can do is upgrade at most to Plat Elite. Took a couple days and following up and some arguing but finally have Platinum Preferred Elite!
How this helps you is that if you at one point during the Merger you were Plat elite, even if it was just for a day, and then revered to Gold elite call in and ask to be transferred to the appropriate department that handles status upgrades and downgrades and tell them it was a glitch that downgraded you and you'd like to request an upgrade up to Plat Elite. I was Plat Elite for that one day during Aug 18 and she was able to see that and claim that she does not know why they downgraded it but she can easily upgrade it... Good luck and as always HUCA