Author Topic: need to get out of a hertz prepay rate  (Read 1399 times)

Offline mclovin

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need to get out of a hertz prepay rate
« on: October 23, 2012, 01:51:50 PM »
i rented a minivan from hertz for 2 months. i used the prepay option. total is about 2800. i did it for a tzedakah organization and they are not happy with the price. i already have it for a week. even if i change the return date the price doesnt change. (besides for taxes/fees). any ideas how i can get out of the rental so i can make a new one for a better price? thanks

Offline sky121

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Re: Re: need to get out of a hertz prepay rate
« Reply #1 on: October 23, 2012, 02:12:29 PM »
i rented a minivan from hertz for 2 months. i used the prepay option. total is about 2800. i did it for a tzedakah organization and they are not happy with the price. i already have it for a week. even if i change the return date the price doesnt change. (besides for taxes/fees). any ideas how i can get out of the rental so i can make a new one for a better price? thanks

 Did you try calling in talking to the location manager?
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Offline mclovin

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Re: Re: need to get out of a hertz prepay rate
« Reply #2 on: October 23, 2012, 02:30:16 PM »
Did you try calling in talking to the location manager?
yes. he changed the date for me but said i cant get money back bec its prepay. (i didnt tell him its for a tzedakah organization)

Offline sky121

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Re: Re: need to get out of a hertz prepay rate
« Reply #3 on: October 29, 2012, 11:24:59 PM »
yes. he changed the date for me but said i cant get money back bec its prepay. (i didnt tell him its for a tzedakah organization)

Try calling Hertz? Try calling manager again? Try going in to talk to him and see what your options are?
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Offline mclovin

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Re: Re: need to get out of a hertz prepay rate
« Reply #4 on: October 30, 2012, 01:50:19 AM »
Try calling Hertz? Try calling manager again? Try going in to talk to him and see what your options are?
regular rep on phone couldnt help. ill try calling corporate/billing even though in past  they have told me they cant see the rental till few days after its over. spoke to a manager at jfk in person and he said he has to speak to his supervisor. he is gonna call me back.