Author Topic: Lufthansa Incorrect Award Availability on United.com  (Read 1375 times)

Offline gurtyb

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Lufthansa Incorrect Award Availability on United.com
« on: April 29, 2018, 09:33:43 PM »
I've heard that United.com will sometimes incorrectly show award availability for business class on Lufthansa. Is that true? I don't wan to transfer miles from Chase UR to United and then not be able to book the award and be stuck with United miles. Has anyone heard of this being a problem? Thanks in advance.

Offline ual902

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #1 on: April 29, 2018, 10:08:48 PM »
Yes they are refferd to as phantom space.

Offline Dan

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #2 on: April 29, 2018, 10:12:31 PM »
Check on other *A websites.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline davidrotts63

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #3 on: April 29, 2018, 10:14:07 PM »
What happens if you try booking?
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Offline ual902

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #4 on: April 29, 2018, 10:32:37 PM »
What happens if you try booking?

Try it and you will see it will not go through, check on ANA or LH

Offline gurtyb

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #5 on: April 30, 2018, 10:44:25 AM »
Expertflyer shows I class availability.  Can i rely on that before i transfer my UR points? Does expertflyer show phantom award space?

Offline sillypainter

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #6 on: April 30, 2018, 11:15:59 AM »
Expertflyer shows I class availability.  Can i rely on that before i transfer my UR points? Does expertflyer show phantom award space?

If it showss an actual class then it's fine. Phantom can only happen when it translates a certain class as award availability.

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #7 on: April 30, 2018, 01:05:39 PM »
If it showss an actual class then it's fine. Phantom can only happen when it translates a certain class as award availability.
I actually changed a flight online and was left with no ticket as the first was cancelled and the other one wasn't available...after a back and forth with a UA Rep they managed to get me back the original flight which was no longer available either...

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #8 on: April 30, 2018, 01:56:24 PM »
I actually changed a flight online and was left with no ticket as the first was cancelled and the other one wasn't available...after a back and forth with a UA Rep they managed to get me back the original flight which was no longer available either...
Did they book you a revenue ticket?
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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #9 on: April 30, 2018, 02:00:19 PM »
Did they book you a revenue ticket?
If it was LH, it had to be revenue.

Offline Chapshnell

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #10 on: August 01, 2019, 02:58:08 PM »
Not a single Economy, J or F seat FRA-NYC nonstop in the entire August?? Whats going on??? Not on LH metal & not on UA

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #11 on: August 01, 2019, 04:46:25 PM »
Not a single Economy, J or F seat FRA-NYC nonstop in the entire August?? Whats going on??? Not on LH metal & not on UA
Wow.
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Offline KSMH

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #12 on: August 01, 2019, 05:49:09 PM »
Not a single Economy, J or F seat FRA-NYC nonstop in the entire August?? Whats going on??? Not on LH metal & not on UA
Did you try clicking on specific dates?
Sometimes calendar views can be buggy.
Always praying for delayed baggage.

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #13 on: August 02, 2019, 01:28:25 AM »
Did you try clicking on specific dates?
Sometimes calendar views can be buggy.

Yep

Lufthansa is usually generous close in. Not sure what is happening here

Offline KSMH

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Re: Lufthansa Incorrect Award Availability on United.com
« Reply #14 on: August 02, 2019, 01:32:51 AM »
Yep

Lufthansa is usually generous close in. Not sure what is happening here
I saw some dates to TLV
Always praying for delayed baggage.