Author Topic: 2 dozen Roses and vase for $15.97  (Read 26015 times)

Offline Abey

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Re: 2 dozen Roses and vase for $15.97
« Reply #80 on: May 17, 2018, 06:56:07 PM »
Tiny roses. Lesson learned

Online ExGingi

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Re: 2 dozen Roses and vase for $15.97
« Reply #81 on: May 17, 2018, 06:59:24 PM »

the Groupon? The flowers?
The delivery (can address be changed?)
Flowers. Just got 2 delivered. One more scheduled for tomorrow.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline beeweegee

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Re: 2 dozen Roses and vase for $15.97
« Reply #82 on: May 17, 2018, 09:16:58 PM »
the Groupon? The flowers?
The delivery (can address be changed?)
Address can be changed.

Offline gozalim

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Re: 2 dozen Roses and vase for $15.97
« Reply #83 on: May 17, 2018, 09:28:22 PM »
Address can be changed.
so an existing undelievered order (for tomorrow) can be redirected?
@ExGingi I may take your third one for tomorrow...

Offline ben89

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Re: 2 dozen Roses and vase for $15.97
« Reply #84 on: May 18, 2018, 03:27:12 PM »
what will it help to ask proflowers for a refund if it was purchased with a gc? Ill just be stuck with a pro flowers gc...
« Last Edit: May 18, 2018, 03:39:11 PM by ben89 »

Offline ChaimMoskowitz

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Re: 2 dozen Roses and vase for $15.97
« Reply #85 on: May 18, 2018, 03:30:08 PM »
what will it help to ask proflowers for a refund if it was purchased with a gc? Ill just be stuck with a profolwers gc...
VS/MC GC?
I just found a new supply of forks!

Offline ben89

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Re: 2 dozen Roses and vase for $15.97
« Reply #86 on: May 18, 2018, 03:39:21 PM »
VS/MC GC?
huh? It was a groupon gc for proflowers. And you can’t even get refunded the voucher once it was used so there goes that
« Last Edit: May 18, 2018, 03:52:14 PM by ben89 »

Offline ben89

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Re: 2 dozen Roses and vase for $15.97
« Reply #87 on: May 18, 2018, 04:00:47 PM »
As a valued customer and partner in giving, we wanted to let you know that we have had to make an unexpected and unforeseen change to your order.

The Two Dozen Colorful Roses you requested has been replaced by Deluxe Smiles & Sunshine . It will arrive on the date you selected ( 05/18/2018 ). We made this change because the Two Dozen Colorful Roses you ordered failed to pass our quality requirements.

Please know that this is an extremely rare occurrence, and that we are making this substitution only to ensure that a gift arrives on the date you requested. As a matter of principle, we believe it is better to get a gift there on time, than to delay delivery and perhaps miss an important occasion.

We are terribly sorry for this change. This shouldn't have happened, but it did and we take full responsibility. Please, let us begin making it up to you by refunding 25% of your item that was replaced on the order. A refund in the amount of $ 6.25 has been issued and will be processed 5 to 7 business days after your order has been delivered and charged.

When mistakes like this happen, it's disheartening for all of us, because it means we've let you down. And our whole goal, our entire purpose, is to serve you and help you make the special people in your life feel all the more special.

If you have already spoken with a customer service representative about this, disregard this email and rest assured that any arrangements you have made will be honored.

Sincerely,
ProFlowers Customer Care

Offline Mordyk

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Re: 2 dozen Roses and vase for $15.97
« Reply #88 on: May 18, 2018, 04:43:50 PM »
Got full refund.  So now i was the good son and i get credit.  Lol
#TYH

Offline ben89

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Re: 2 dozen Roses and vase for $15.97
« Reply #89 on: May 18, 2018, 05:04:13 PM »
Got full refund.  So now i was the good son and i get credit.  Lol
refunded to what? I paid $.97 to proflowers but the $15 groupon is not refundable...

Offline Essen est zich

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Re: 2 dozen Roses and vase for $15.97
« Reply #90 on: May 18, 2018, 05:06:13 PM »
Did anyone receive flowers in ch. What do they look like?
Shloffen Shloft Zich

Offline yitzyul

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Re: 2 dozen Roses and vase for $15.97
« Reply #91 on: May 18, 2018, 05:18:40 PM »
Yesterday I  got email that it shipped.

Today I got this email.....


As a valued customer and partner in giving, we wanted to let you know that we have had to make an unexpected and unforeseen change to your order .

The Two Dozen Colorful Roses you requested has been replaced by One Dozen Long Stemmed Rainbow Roses . It will arrive on the date you selected ( 05/18/2018 ). We made this change because the Two Dozen Colorful Roses you ordered failed to pass our quality requirements.

Please know that this is an extremely rare occurrence, and that we are making this substitution only to ensure that a gift arrives on the date you requested. As a matter of principle, we believe it is better to get a gift there on time, than to delay delivery and perhaps miss an important occasion.

We are terribly sorry for this change. This shouldn't have happened, but it did and we take full responsibility. Please, let us begin making it up to you by refunding 25% of your item that was replaced on the order. A refund in the amount of $ 6.25 has been issued and will be processed 5 to 7 business days after your order has been delivered and charged.

When mistakes like this happen, it's disheartening for all of us, because it means we've let you down. And our whole goal, our entire purpose, is to serve you and help you make the special people in your life feel all the more special.

If you have already spoken with a customer service representative about this, disregard this email and rest assured that any arrangements you have made will be honored.

Sincerely,
ProFlowers Customer Care

Offline yitzyul

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Re: 2 dozen Roses and vase for $15.97
« Reply #92 on: May 18, 2018, 06:35:20 PM »
Just received my flowers. Was suppose to be 2 dozen which they "swapped" for supposedly 1 dz. long stem.
They were not long stem and were of horrible quality. 2 roses the tops were broken off and the rest were dirty, wilted and half dead.

House looked better without them :-[

Offline normathej

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Re: 2 dozen Roses and vase for $15.97
« Reply #93 on: May 22, 2018, 10:21:25 AM »
I got 1 dozen roses (instead of 2 dozen) - no email or anything.  They were, admittedly, quite awful.

Offline yoshyosh

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Re: 2 dozen Roses and vase for $15.97
« Reply #94 on: May 22, 2018, 10:33:15 AM »
I got 1 dozen long stem roses and 2 dozen tulips with $6 refunded, all the flowers were alive though the vase was broken.

Offline Amusch

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Re: 2 dozen Roses and vase for $15.97
« Reply #95 on: May 22, 2018, 01:28:42 PM »
Ordered 100 holiday blooms for our shavuos hosts. Looked okay when they arrived, but the next day, they still hadn't opened. Later that second day, they snapped and fell over the side of the vase. The host threw them out before yontif was over when I could take a picture, but needless to say, I'm starting to understand why they were selling $40 GCs for $15...

Offline myi

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Re: 2 dozen Roses and vase for $15.97
« Reply #96 on: May 22, 2018, 01:36:03 PM »
 I made two orders and cancelled both orders never received a cancellation email nor do I even know if the flowers were delivered.
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Offline ChaimMoskowitz

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Re: 2 dozen Roses and vase for $15.97
« Reply #97 on: May 22, 2018, 01:54:21 PM »
Everyone should go buy real 🌹
Cheap and good hardly ever go together.
I just found a new supply of forks!

Offline ben89

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Re: 2 dozen Roses and vase for $15.97
« Reply #98 on: May 22, 2018, 01:55:02 PM »
Everyone should go buy real 🌹
Cheap and good hardly ever go together.
nobody told me proflowers were cheap

Offline myi

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Re: 2 dozen Roses and vase for $15.97
« Reply #99 on: May 22, 2018, 01:56:33 PM »
Everyone should go buy real
Cheap and good hardly ever go together.
  One thing we did learn is what a $40 bouquet of flowers online means.
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