Author Topic: Anyone on delayed UA 84 EWR-TLV today? (6/7)  (Read 12465 times)

Offline jr611

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Offline jr611

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #21 on: June 07, 2018, 11:13:24 PM »
still waiting for the bags...said it could be 4 hours.... :-[

Offline shapsam

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #22 on: June 08, 2018, 12:11:48 AM »
so its ~3000 nis plus the refund for the flight or just the nis?
If you take the rebooked ticket you'll only get the 3080 ILS.

Offline jr611

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #23 on: June 08, 2018, 09:30:29 AM »
They sent a "customer appreciation" email to fill out and presumably choose some sort of offer. Says to hold off until completing my travel which I was gonna do anyway (hold off until I figure out the Israeli law)

Offline jr611

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #24 on: June 18, 2018, 06:56:22 PM »
wrote to customer care and they responded:

"Please accept our apology for any inconvenience you experienced during the interruption of your travel plans.

As alternative options to your claim for compensation under Israeli Air Service Regulation, we would like to offer you a choice of a $1,000 (USD) United Travel Certificate* (redeemable and transferable toward the purchase of any United or United Express operated flight) or 30,000 United MileagePlus® miles (redeemable on flights operated by United, United Express or by Air Canada, ANA, Austrian, Lufthansa, SAS Scandinavian, Swiss, Thai and 20 additional Star Alliance partners worldwide.) 

If you desire one of these options, please let us know your preference and we'll facilitate delivery via e-mail within 3-5 business days.  However, if you still wish to pursue cash compensation of ILS3080.00 under the Israeli Law, please provide your banking information for a wire transfer.  Processing of your payment may take up to 6 weeks."

Thoughts? Seems like they try to get you to choose the certificate by saying 6 weeks for the other.

Offline zagguru

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #25 on: June 18, 2018, 06:59:37 PM »
wrote to customer care and they responded:

"Please accept our apology for any inconvenience you experienced during the interruption of your travel plans.

As alternative options to your claim for compensation under Israeli Air Service Regulation, we would like to offer you a choice of a $1,000 (USD) United Travel Certificate* (redeemable and transferable toward the purchase of any United or United Express operated flight) or 30,000 United MileagePlus® miles (redeemable on flights operated by United, United Express or by Air Canada, ANA, Austrian, Lufthansa, SAS Scandinavian, Swiss, Thai and 20 additional Star Alliance partners worldwide.) 

If you desire one of these options, please let us know your preference and we'll facilitate delivery via e-mail within 3-5 business days.  However, if you still wish to pursue cash compensation of ILS3080.00 under the Israeli Law, please provide your banking information for a wire transfer.  Processing of your payment may take up to 6 weeks."

Thoughts? Seems like they try to get you to choose the certificate by saying 6 weeks for the other.

I think the no-brainer is ILS3080.00

Offline JACKBLUE

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #26 on: June 18, 2018, 07:00:53 PM »
I think the no-brainer is ILS3080.00
+100

Offline Dan

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #27 on: June 18, 2018, 07:01:27 PM »
Will you be flying UA over the next 12 months?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline jr611

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #28 on: June 18, 2018, 07:01:40 PM »
I think the no-brainer is ILS3080.00
what is 30k miles even worth these days?

Offline Dan

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #29 on: June 18, 2018, 07:02:11 PM »
Definitely don't take the miles.
Only question is the $1K cert vs $845 cash.
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Offline zagguru

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #30 on: June 18, 2018, 07:03:09 PM »
Is the voucher transferable?

Offline jr611

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #31 on: June 18, 2018, 07:03:53 PM »
Will you be flying UA over the next 12 months?
possibly, which is why i'm debating, but can also take the cash plus the $150 food credit e-ticket they also sent, which would still basically equal the $1000.

Also, I can still possibly choose the $200 certificate that they offered in the "automatic" email after the flight or you think I wont be able to after accepting one of these?

Offline Dan

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #32 on: June 18, 2018, 07:04:21 PM »
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline zagguru

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #33 on: June 18, 2018, 07:04:56 PM »
Yes.

In that case, he can prob sell it for more than $845 even if he chooses not travel in the next 12 months

Offline jr611

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #34 on: June 18, 2018, 07:05:47 PM »
@Dan how do you know its transferable? just wondering

Offline Dan

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #35 on: June 18, 2018, 07:08:56 PM »
Lol, I've been around this rodeo for a few years.

It's actually valid for a month past the expiration date and can be extended without too much hassle...
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline jr611

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #36 on: June 18, 2018, 07:09:38 PM »
Lol, I've been around this rodeo for a few years.

It's actually valid for a month past the expiration date and can be extended without too much hassle...
how long is it usually "good" for?

Offline Dan

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #37 on: June 18, 2018, 07:13:09 PM »
Officially 12 months from date of issue.
Plus it works for 30 days after exp.
Can extend more with a refundable fare.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline nafnaf12

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #38 on: June 18, 2018, 10:44:26 PM »
Do definitely take the cert!
You have minimum 12 months to use it, and on the chance that you don't use it, you can sell it at 85% in 6 months from now, and if you can't find a buyer at 85% I always buy UA vouchers at 80%.
A smooth sea never made a skilled sailor.

Offline jr611

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Re: Anyone on delayed UA 84 EWR-TLV today? (6/7)
« Reply #39 on: June 20, 2018, 08:42:40 PM »
Can I combine the certificate with other certificates such as the $100 certificate I got for not having my meal?