Author Topic: 10k MR for adding additional AMEX card  (Read 58964 times)

Offline compddd

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Re: 10k MR for adding additional AMEX card
« Reply #390 on: August 28, 2011, 07:26:10 PM »
That's just them being lazy and not wanting to add the points. Other people have gotten their points successfully.

I recommend waiting the 6-8 weeks before trying again though.

Offline Side incomer

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Re: 10k MR for adding additional AMEX card
« Reply #391 on: August 29, 2011, 02:05:41 PM »
Update: I just got my 50,000 points posted after sending a strict letter to them, saying that this was a scam, that they told me I'm eligible, I worked for this, and then they rejected me. They called me today with a long speech, bla bla bla. But they gave it to me in the end. Not before threatening that I won't receive anymore additional bonus points, without having written documentation.
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Offline Yellow

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Re: 10k MR for adding additional AMEX card
« Reply #392 on: August 29, 2011, 02:19:10 PM »
Update: I just got my 50,000 points posted after sending a strict letter to them, saying that this was a scam, that they told me I'm eligible, I worked for this, and then they rejected me. They called me today with a long speech, bla bla bla. But they gave it to me in the end. Not before threatening that I won't receive anymore additional bonus points, without having written documentation.
CONGRATS!
1) You sent it via SM?
2) what do you mean when you say "Not before threatening that I won't receive anymore additional bonus points, without having written documentation. "
Thanks

Offline Side incomer

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Re: 10k MR for adding additional AMEX card
« Reply #393 on: August 29, 2011, 02:32:21 PM »
CONGRATS!
1) You sent it via SM?
2) what do you mean when you say "Not before threatening that I won't receive anymore additional bonus points, without having written documentation. "
Thanks
1)No I've sent that to the CSAU department in Texas (I forgot on the moment where I wrote down the address), I sent the same letter via SM and it was rejected thru the stupid indians.
2) I mean to say, that they wanted to avoid giving me the feeling, that I was the winner in this case, so they told me that I should be aware that from now on I won't get any bonuses without written documentation, meaning that only if I get targeted for that promotion, I will receive it, and that their putting this on the account, bla bla bla.
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Offline yaakov s

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Re: 10k MR for adding additional AMEX card
« Reply #394 on: August 31, 2011, 10:18:41 PM »
1)No I've sent that to the CSAU department in Texas (I forgot on the moment where I wrote down the address), I sent the same letter via SM and it was rejected thru the stupid indians.
2) I mean to say, that they wanted to avoid giving me the feeling, that I was the winner in this case, so they told me that I should be aware that from now on I won't get any bonuses without written documentation, meaning that only if I get targeted for that promotion, I will receive it, and that their putting this on the account, bla bla bla.
does anyone have the CSAU in Texas address?  I need to send them a letter

Offline shmooz

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Re: 10k MR for adding additional AMEX card
« Reply #395 on: September 01, 2011, 04:47:24 PM »
Denied by Emma using sm and also by phone to MR. even though the id is on my account.

Offline compddd

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Re: 10k MR for adding additional AMEX card
« Reply #396 on: September 01, 2011, 05:16:23 PM »
You need to wait 6-8 weeks and then try.

Offline zale

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Re: 10k MR for adding additional AMEX card
« Reply #397 on: September 01, 2011, 05:40:09 PM »
Not that this is the best solution or anything, but if you are having trouble getting the points from them, and you keep hitting a wall, just ask them if they can give you at least some points as a courtesy for your trouble.

I added two authorized cards on my account when the offer was going on. They kept on refusing to post the points, so I just sent an SM asking nicely that since "I went through all the trouble" to add those two cards, it would be fair if I can get some points as a courtesy.

They responded and posted 10k points (instead of 20k).

No, this is not the best thing, but if you are having a really hard time...

Offline ReadsTheT&C

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Re: 10k MR for adding additional AMEX card
« Reply #398 on: September 04, 2011, 02:44:20 AM »
I never even received my cards so called tonight and asked what the deal is. He gave me the whole "this was only targeted to the latin american market" shpiel (which the CSR didn't tell me the first time as I got in pretty early) and apologized profusely, put me on hold for 10 minutes to speak to 2 supervisors but came back and said they've taken a really hard line on this one so he wouldn't be able to offer me anything.  He sounded really contrite so I gave him the benefit of the doubt especially because I just got a big bonus recently so didn't want to press my luck too much and risk an F/R or something.
« Last Edit: September 04, 2011, 02:47:49 AM by cuddrew »

Offline YudiG

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Re: 10k MR for adding additional AMEX card
« Reply #399 on: September 04, 2011, 07:28:27 AM »
I spent an hour on the phone and got the whole latin america deal....some supervisor said she would forward a request as it was documented that a CSR had told me I was eligible...a week later the 50K posted.

Quickly moved the points to CO...just be persistent!

Offline Fan of Dan

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Re: 10k MR for adding additional AMEX card
« Reply #400 on: September 07, 2011, 01:20:56 AM »
About three weeks ago when Dan posted this opportunity I signed onto my gold two authorized users.   I did not yet call to get the points and the question is if I can still add more au to try to get more points, meaning I would just call in to add the au without mentioning anything about points cause the Id is already on my account and then hit Amex with the new cards as well. Worth a shot or waste of time on the new ones?

Offline Spiffster

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Re: 10k MR for adding additional AMEX card
« Reply #401 on: September 07, 2011, 03:44:25 AM »
About three weeks ago when Dan posted this opportunity I signed onto my gold two authorized users.   I did not yet call to get the points and the question is if I can still add more au to try to get more points, meaning I would just call in to add the au without mentioning anything about points cause the Id is already on my account and then hit Amex with the new cards as well. Worth a shot or waste of time on the new ones?

the first 5 are free for the gold card so i'd do 5 without even worrying about it...


Offline fdg9

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Re: 10k MR for adding additional AMEX card
« Reply #402 on: September 13, 2011, 05:24:53 PM »
Looks like it's done.

Called mutiple times. MR was rude, even a supervisor.  Just gave me some address and told me that nobody in MR Phone or SM will award points for the latin america deal. Period.


Offline shmooz

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Re: 10k MR for adding additional AMEX card
« Reply #403 on: September 15, 2011, 10:07:35 PM »
is anyone getting these points now?

Offline AJK

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Re: 10k MR for adding additional AMEX card
« Reply #404 on: September 15, 2011, 11:17:26 PM »
is anyone getting these points now?

Perhaps with a miracle.
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