Was this a mail or email promotion?
Just called again and got the points:) without even having to give the code
When did you add the AU's?
You dont want to add AUs. you want to add additional cards to your account. They are two diff processes. AUs need to be credit checked bc they are an AU and its akin to being primary cardholder. Additional cardholders just piggyback off your credit.
Ok finally got a CSR but she said the AU had to have been added after 01/01/2011 anyone else experience that?
CSR could not find 5721; she than spoke to MR who told her to note the account, If I don't get the points in 6-8 weeks I will need to fax copy of solicitation to MR dept...