Poll

Did You Get The Iberia Promo Points As Expected?

Yes
31 (50.8%)
They posted and then clawed back
4 (6.6%)
Never posted
26 (42.6%)

Total Members Voted: 61

Author Topic: (Poll Added: Did You Get Your Avios?) Hot Buy Avios at $0.002 per point  (Read 80161 times)

Offline shapsam

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Re: (Poll Added: Did You Get Your Avios?) Hot Buy Avios at $0.002 per point
« Reply #420 on: July 17, 2018, 12:03:40 PM »
Yep. All info was accurate, except for passport number. When I made the account, I made up the number. Before I sent in my passport, I changed the passport number on the account to reflect the one on my passport.
Wow, just got the full 90k on new account after I got the "inconsistencies' email!

Offline Davidp

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What steps did you take up until now?
Sent passport & proof of bookings.

Offline Davidp

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Wow, just got the full 90k on new account after I got the "inconsistencies' email!
Beautiful!

Offline sddd

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90k just posted, got initial response indicating as such last wednesday.

Now, it looks like NO flights are available on their website...even form nyc to miami or toronto or LA for various dates.....strange

Offline shapsam

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90k just posted, got initial response indicating as such last wednesday.

Now, it looks like NO flights are available on their website...even form nyc to miami or toronto or LA for various dates.....strange
For AA you have to search RT

Offline chaim0m

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90k just posted, got initial response indicating as such last wednesday.

Now, it looks like NO flights are available on their website...even form nyc to miami or toronto or LA for various dates.....strange
That's odd I see plenty of availability much more than this morning (Israel time)
travelcm

Offline ludmila

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90k just posted, got initial response indicating as such last wednesday.

Now, it looks like NO flights are available on their website...even form nyc to miami or toronto or LA for various dates.....strange
That is the problem I have been facing since I received the miles 2 weeks ago , booking local flights, no availability for what what I needed.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline itsyehuda

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Yep. All info was accurate, except for passport number. When I made the account, I made up the number. Before I sent in my passport, I changed the passport number on the account to reflect the one on my passport.


Great report.
Any news of someone receiving for new child account?
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline Surface Interval

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2 accounts, one old, one new.  As of this morning both have 90k.  Time to find something bookable.

Offline ben89

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Got this response this morning for my wife’s account

    
Dear Mrs. :

Please accept our sincere apologies for the inconveniences we may have caused you for not being able to respond until today the e-mail you sent us few days ago.
We correctly received your documentation. However, we are sorry to inform you that the details of your identification document do not match your Iberia Plus account information. Therefore, it is not possible for us to activate your account.
If you wish to cancel any of the tickets you bought for the promotion, as an exceptional case, you may do so without additional charges by indicating us the ticket number (which begins with 075).

Kindest regards,

Your Iberia Plus Service Center.
and after sending in my request another time they activated my account and now I have the points also

Offline shapsam

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Just got 200 points for "Iberia Plus Welcome"

Offline sddd

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Anyone else consistently getting this error message when redeeming (after finding flights)

"An error has occurred. We apologize for the inconvenience and ask you to please try again after a few minutes. If the error persists please contact us."

Been getting this the last couple of days on multiple computers..

Offline shapsam

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Anyone else consistently getting this error message when redeeming (after finding flights)

"An error has occurred. We apologize for the inconvenience and ask you to please try again after a few minutes. If the error persists please contact us."

Been getting this the last couple of days on multiple computers..
Yes, for all partner flights. If you get a competent agent you should be able to book over the phone.

Offline davidrotts63

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Happened like an hour ago. Was just fine all morning
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline shapsam

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Happened like an hour ago. Was just fine all morning
Its been happening to me for the last week.

Online ExGingi

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Crooks.
Was that a little quick on the trigger, given that they seem to be fixing things? Maybe incompetent is more like it.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ludmila

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Its been happening to me for the last week.
Same here, also I called, agent was polite and nice, BUT all he said for booking AA flights, just be patient and try again. Did not try to HUCA.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline eliteflyer

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Where are people writing to? I have an existing account with no bonus Avios posted.

Offline shapsam

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Where are people writing to? I have an existing account with no bonus Avios posted.
clasica@iberia.es

Offline TravelSER

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Is the change/cancellation policy the same on the promo. avios as usual.