Author Topic: chase inactivity closure  (Read 331 times)

Offline @jack123

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chase inactivity closure
« on: July 10, 2018, 11:18:05 AM »
hi - anyone have experience with chase closing an account due to inactivity? didnt get any notice, and all of a sudden its closed, and a lot of points gone:(

any one have any experience getting them back in a case like this?

They are not being so helpful on the first call...
« Last Edit: July 10, 2018, 11:26:20 AM by @jack123 »

Offline ChaimMoskowitz

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Re: chase inactivity closure
« Reply #1 on: July 10, 2018, 12:08:12 PM »
When was the account closed?
I just found a new supply of forks!

Offline @jack123

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Re: chase inactivity closure
« Reply #2 on: July 10, 2018, 12:49:31 PM »
Not really sure. Last statement was April 3, was no indication of it being the last and didnít get any other notice that I know of. And then just now realized points missing so saw itís closed...

Any help/ advice appreciated. They made a request/ escalated, will get back to me 3-7 days, but if anything I should or shouldnít be doing to make this end better... tia

Offline LoLo

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Re: chase inactivity closure
« Reply #3 on: July 10, 2018, 01:33:14 PM »
I had an account closed recently, but received a notice in the mail a month or two ago about it.

Offline @jack123

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Re: chase inactivity closure
« Reply #4 on: July 10, 2018, 04:01:40 PM »
thanks.. they actually just called me back and said I should see the points back on my next statement (different card)... so hopefully that will work out fine...