You get $200 if they can't get you the room, iirc.
How do I get that?
Did you try calling Marriott?
Yeah, they didn’t offer anything
There are many exclusions to the guarantee. Did they give you a reason?
They did say that there is an event in the area
“48-Hour Guaranteed Availability may not be available on certain limited dates (e.g., special events). “
I'm a Marriot Platinum member and tried to book a hotel over 48 hours in advance and I am being told there is no room available. Anyone ever have this? Who can I complain to? Any ideas?
Did anyone have success with 48hr guarantee?
with hilton I had no success.