Author Topic: Marriot Plat - Won't Honor 48hr Booking Guarantee  (Read 8592 times)

Offline afro

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Marriot Plat - Won't Honor 48hr Booking Guarantee
« on: July 15, 2018, 01:18:24 AM »
I'm a Marriot Platinum member and tried to book a hotel over 48 hours in advance and I am being told there is no room available. Anyone ever have this? Who can I complain to? Any ideas?
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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #1 on: July 15, 2018, 01:33:10 AM »
You get $200 if they can't get you the room, iirc.

Offline afro

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #2 on: July 15, 2018, 02:44:53 AM »
You get $200 if they can't get you the room, iirc.

How do I get that?
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Offline smart man

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #3 on: July 15, 2018, 06:13:56 AM »
How do I get that?
Did you try calling Marriott?

Offline afro

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #4 on: July 15, 2018, 09:39:58 AM »
Did you try calling Marriott?

Yeah, they didn’t offer anything
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Offline EJB

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #5 on: July 15, 2018, 09:43:20 AM »
Yeah, they didn’t offer anything

There are many exclusions to the guarantee. Did they give you a reason?

Offline afro

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #6 on: July 15, 2018, 11:03:52 AM »
There are many exclusions to the guarantee. Did they give you a reason?
They did say that there is an event in the area
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Offline EJB

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #7 on: July 15, 2018, 11:06:11 AM »
They did say that there is an event in the area
“48-Hour Guaranteed Availability may not be available on certain limited dates (e.g., special events). “

Offline afro

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #8 on: July 15, 2018, 11:44:18 AM »
“48-Hour Guaranteed Availability may not be available on certain limited dates (e.g., special events). “
Thanks  :-\
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Offline Yehuda25

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #9 on: October 23, 2019, 10:01:29 PM »
I'm a Marriot Platinum member and tried to book a hotel over 48 hours in advance and I am being told there is no room available. Anyone ever have this? Who can I complain to? Any ideas?
These guarantees  are always useless.
“To avoid criticism say nothing, do nothing, be nothing.”


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Offline KSMH

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #10 on: October 23, 2019, 10:05:51 PM »
Did anyone have success with 48hr guarantee?
Always praying for delayed baggage.

Offline Yehuda25

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #11 on: October 23, 2019, 10:08:27 PM »
Did anyone have success with 48hr guarantee?
with hilton I had no success.
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Offline ludmila

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Re: Marriot Plat - Won't Honor 48hr Booking Guarantee
« Reply #12 on: October 23, 2019, 10:12:35 PM »
with hilton I had no success.
+1 for Hilton.
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