My friends rented a jeep and we went off road-ing and got stuck in a ditch and where towed out, the towing company told us that if they take it, Hertz will pay for it and it won't cost us a penny...
Questions:
#1 is this true that Hertz will pay?
#2 we are stranded without a car, can we force Hertz to bring us a car? And how?
FYI: the primary renter has PC and we rented the car using the BP (paying for primary insurance) can amex help out in any way?
Any advice would be greatly appreciated!