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Citibank Contacts:
Application status https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 Application status
(866) 606-2961 800-695-5171 Reconsideration Line
(800) 763-9795 General Personal Application Inquiries with live rep
(800) 645-7240 Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Dani on July 14, 2021, 10:12:17 AM »

Author Topic: Citi reconsideration  (Read 200864 times)

Offline @jack123

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Re: Citi reconsideration
« Reply #160 on: October 22, 2013, 11:46:59 AM »
Sounds awfully familiar to a story I heard recently...


:)

got mine approved... still waiting on my wife's. still everyone i have spoken to insists its 18months from closing...

Offline AJK

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Re: Citi reconsideration
« Reply #161 on: October 22, 2013, 11:52:35 AM »
Didn't the rep say she'd personally approve it if it wasn't done in a few days?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline @jack123

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Re: Citi reconsideration
« Reply #162 on: October 22, 2013, 12:31:36 PM »
ya she did mine.. my wifes is supposedly up friday..

Offline AJK

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Re: Citi reconsideration
« Reply #163 on: October 22, 2013, 12:59:39 PM »
So call that same rep back (if you can) on Friday or Sunday.
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Offline joeberg

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Re: Citi reconsideration
« Reply #164 on: October 22, 2013, 01:27:04 PM »
What # do I call for a business app that was denied?

Offline @jack123

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Re: Citi reconsideration
« Reply #165 on: October 22, 2013, 03:25:26 PM »
What # do I call for a business app that was denied?


thats the plan... :)

Offline @jack123

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Re: Citi reconsideration
« Reply #166 on: October 22, 2013, 03:27:23 PM »
What # do I call for a business app that was denied?


(800) 645-7240 or (800) 288-4653

Offline steve L

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Re: Citi reconsideration
« Reply #167 on: October 22, 2013, 03:36:30 PM »
do i have to cancel my current two personal citi cards to apply for 2 more?

- those were open 2 yrs ago

Offline Shmulyg

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Re: Citi reconsideration
« Reply #168 on: October 22, 2013, 04:12:06 PM »
do i have to cancel my current two personal citi cards to apply for 2 more?

- those were open 2 yrs ago
No.

Offline @jack123

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Re: Citi reconsideration
« Reply #169 on: October 25, 2013, 03:22:46 PM »
just had that same thing tried twice already but no luck. pls update if u mange to get yours approved.


got both approved:)

Offline eli1571

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Re: Citi reconsideration
« Reply #170 on: October 28, 2013, 12:08:39 PM »

got both approved:)

which number did you call ? did they try telling you the 18 month rule ? what did you tell them ?

Offline joeberg

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Re: Citi reconsideration
« Reply #171 on: October 28, 2013, 04:38:18 PM »
Has anyone been able to  recon successfully after being denied AA Business for to many inquiries? If yes how?

Offline Dan

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Re: Citi reconsideration
« Reply #172 on: October 28, 2013, 04:40:17 PM »
Did you write to the stork?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline joeberg

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Re: Citi reconsideration
« Reply #173 on: October 28, 2013, 04:54:46 PM »
Did you write to the stork?
So that works for bus.?

Offline steve L

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Re: Citi reconsideration
« Reply #174 on: October 28, 2013, 09:32:07 PM »
Is it harder to get approved for citi cards when I have two open already? It would be harder to explain why I need two new ones when I have two open already

Offline @jack123

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Re: Citi reconsideration
« Reply #175 on: October 28, 2013, 11:39:49 PM »
which number did you call ? did they try telling you the 18 month rule ? what did you tell them ?

the two numbers i posted earlier- (800) 645-7240 or (800) 288-4653. dont remember which one i used when actually got it done but i think i have used both and they had the same mix of helpful and unhelpful reps.
they did tell their version of the 18month rule - from the time cards were closed, not last opened, which seems to be against whats generally assumed here- but for me that was fine cuz it had actually been that long since i last closed my aa business cards.

Offline Hamavin

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Re: Citi reconsideration
« Reply #176 on: October 28, 2013, 11:54:14 PM »
They sent me a letter for proof of adress for biz how do you prove a non existent business address?

Offline Shmulyg

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Re: Citi reconsideration
« Reply #177 on: October 29, 2013, 12:16:54 AM »
They sent me a letter for proof of adress for biz how do you prove a non existent business address?
Have no other cards under the same biz name?

Offline Hamavin

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Re: Citi reconsideration
« Reply #178 on: October 29, 2013, 12:18:42 AM »
nope

Offline ayman

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Re: Citi reconsideration
« Reply #179 on: October 29, 2013, 12:20:16 AM »
You don't you have a letterhead for your Self Proprietorship?
Buy discounted gift cards from me.
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