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Citibank Contacts:
Application status – https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 – Application status
(866) 606-2961 800-695-5171 – Reconsideration Line
(800) 763-9795 – General Personal Application Inquiries with live rep
(800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 – General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Dani on July 14, 2021, 10:12:17 AM »

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Author Topic: Citi reconsideration  (Read 246717 times)

Offline ari2955

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Re: Citi reconsideration
« Reply #180 on: December 22, 2013, 07:45:12 PM »
Does Citi recon allow transfering credit from existing account to new account to get a card approved?
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Offline Moshe123

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Re: Citi reconsideration
« Reply #181 on: December 22, 2013, 09:17:26 PM »
Yes
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Offline ari2955

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Re: Citi reconsideration
« Reply #182 on: December 22, 2013, 10:00:38 PM »
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Offline Dr Moose

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Re: Citi reconsideration
« Reply #183 on: January 24, 2014, 07:22:06 AM »
whats the recon phone number?
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Offline AJK

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Re: Citi reconsideration
« Reply #184 on: January 27, 2014, 10:16:55 PM »
Any reports of Citi recon taking credit from current cards to open up a new card, ala Chase?

Looking for business data points.

ETA:

Looks like a personal data point a few posts up:

Quote from: ari2955 on December 22, 2013, 07:45:12 PM
Does Citi recon allow transfering credit from existing account to new account to get a card approved?

Quote from: Moshe123 on December 22, 2013, 09:17:26 PM
Yes
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Offline Red

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Re: Citi reconsideration
« Reply #185 on: January 28, 2014, 05:21:42 AM »
Quote from: AJK on January 27, 2014, 10:16:55 PM
Any reports of Citi recon taking credit from current cards to open up a new card, ala Chase?

Looking for business data points.

ETA:

Looks like a personal data point a few posts up:
I did it about a month ago, but they moved the entire credit line and closed the card.

ETA: It was a personal to personal.
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Offline AJK

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Re: Citi reconsideration
« Reply #186 on: January 28, 2014, 11:57:24 AM »
I guess I assume they do it for Biz as well, but we have a dearth of reports.
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Offline AharonInIsrael

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Re: Citi reconsideration
« Reply #187 on: January 28, 2014, 03:02:36 PM »
Does Citi still require two years of history on two different cards to approve? Are they at all lenient with that?
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Offline Moshe123

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Re: Citi reconsideration
« Reply #188 on: January 28, 2014, 03:04:42 PM »
Lenient
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Offline Myccrabbi

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Re: Citi reconsideration
« Reply #189 on: January 28, 2014, 03:05:50 PM »
They told me I was declined because I applied within the last 60 days, do I have a chance to get aprooved?
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Offline AharonInIsrael

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Re: Citi reconsideration
« Reply #190 on: January 28, 2014, 03:07:18 PM »
Quote from: Moshe123 on January 28, 2014, 03:04:42 PM
Lenient
Do you know around how lenient? ;)
I have one card for about 4 years, and another for about 1.5 years.
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Offline Lou Bob

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Re: Citi reconsideration
« Reply #191 on: January 28, 2014, 03:13:56 PM »
Froze my experian. Called citi. They want me to unfreeze. Should I HUCA?
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Offline AJK

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Re: Citi reconsideration
« Reply #192 on: January 28, 2014, 03:17:00 PM »
Quote from: Myccrabbi on January 28, 2014, 03:05:50 PM
They told me I was declined because I applied within the last 60 days, do I have a chance to get aprooved?

Toast.

Perhaps Stork.
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Offline @jack123

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Re: Citi reconsideration
« Reply #193 on: January 28, 2014, 03:19:04 PM »
i just applied few days ago for personal for 50k before this was out, and havent heard anything back yet. any chance applying for 100k now would enable me to have them approve that instead of the 50k one?
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Offline Myccrabbi

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Re: Citi reconsideration
« Reply #194 on: January 28, 2014, 03:23:30 PM »
Quote from: AJK on January 28, 2014, 03:17:00 PM
Toast.

Perhaps Stork.
are u sure? And what do u mean by stork?
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Offline yare

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Re: Citi reconsideration
« Reply #195 on: January 28, 2014, 05:25:11 PM »
Quote from: AJK on January 28, 2014, 11:57:24 AM
I guess I assume they do it for Biz as well, but we have a dearth of reports.
i dont know about closing a current card to open a new one, but i do know they definitely do not allow transferring credit lines between existing business cards, even if ure closing one of them.
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Offline AJK

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Re: Citi reconsideration
« Reply #196 on: January 28, 2014, 05:41:19 PM »
Helpful, thanks.
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Offline TC610

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Re: Citi reconsideration
« Reply #197 on: January 30, 2014, 10:48:11 AM »
Quote from: Myccrabbi on January 28, 2014, 03:23:30 PM
are u sure? And what do u mean by stork?

Perhaps:
STick a fORK in it?
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Offline Buruch

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Re: Citi reconsideration
« Reply #198 on: February 03, 2014, 08:50:48 PM »
Got denied for the platinum. Called up again and rep said they have no recon dept. found the number in the thread and called up and spoke to supervisor. She says although I'm really good with my credit and she really wants to approve my app, they have a policynot to give any card (besides secure and student) to anyone with fewer than 5 years and 5 lines of credit . Is this true, or a classic case of DROPR and HUCA? FTR, I have about 1 year and 4 lines.
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Offline AharonInIsrael

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Re: Citi reconsideration
« Reply #199 on: February 04, 2014, 12:02:14 PM »
Quote from: Buruch on February 03, 2014, 08:50:48 PM
Got denied for the platinum. Called up again and rep said they have no recon dept. found the number in the thread and called up and spoke to supervisor. She says although I'm really good with my credit and she really wants to approve my app, they have a policynot to give any card (besides secure and student) to anyone with fewer than 5 years and 5 lines of credit . Is this true, or a classic case of DROPR and HUCA? FTR, I have about 1 year and 4 lines.
Upthread someone mentioned that it was two years on two cards, so either things have changed or you should HUCA
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