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Citibank Contacts:
Application status https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 Application status
(866) 606-2961 800-695-5171 Reconsideration Line
(800) 763-9795 General Personal Application Inquiries with live rep
(800) 645-7240 Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Dani on July 14, 2021, 10:12:17 AM »

Author Topic: Citi reconsideration  (Read 204387 times)

Offline AharonInIsrael

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Re: Citi reconsideration
« Reply #220 on: October 29, 2014, 10:00:15 AM »
Do you have another way to prove the income you reported?

Offline upside down

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Re: Citi reconsideration
« Reply #221 on: October 29, 2014, 10:23:45 AM »
Yes I have weekly pay stubs and I can print out my bank account balances showing close to 50,000$ but they want the tax form. Problem is I never filed taxes ever so if they pull it they will see zero income. This is my first year at my job so I never had to file till now but the income I reported was completely honest and true

Offline AharonInIsrael

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Re: Citi reconsideration
« Reply #222 on: October 29, 2014, 12:04:09 PM »
So why can't you send them the tax forms with the pay s tubs and explain the situation?

Offline upside down

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Re: Citi reconsideration
« Reply #223 on: October 29, 2014, 01:10:16 PM »
I feel like they will see a tax return showing 0$ and that would automatically decline it. That's why I wanna avoid that form and show everything else. I'm thinking of trying to write in to mr stork to get him to reconsider with All the other information if that doesn't work then I would have to send in my tax form by November 20. How long does it take to get a response from mr stork?

Offline Hershelsdeals

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Re: Citi reconsideration
« Reply #224 on: November 01, 2014, 11:46:56 PM »
I applied for the AA platinum card, and got denied because I already have the executive.

I've then applied for the thank you card, but was denied because of the 8 day rule. Would Huca or anything else help?

Offline sky121

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Re: Citi reconsideration
« Reply #225 on: November 03, 2014, 08:02:02 AM »
What's the current take on how often you can apply for Citi AA cards?
"Not all who wander are lost"

Offline D93

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Re: Citi reconsideration
« Reply #226 on: November 03, 2014, 08:06:27 AM »

Offline sruly101

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Re: Citi reconsideration
« Reply #227 on: December 09, 2014, 08:15:57 AM »
Which number do you call for citi business reconsideration??

Offline caliheat

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Re: Citi reconsideration
« Reply #228 on: December 10, 2014, 05:36:42 PM »
If I don't have app ID can I call recon?

Offline D93

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Re: Citi reconsideration
« Reply #229 on: December 10, 2014, 05:47:41 PM »
If I don't have app ID can I call recon?
just use your SSN

Offline Yaalili

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Re: Citi reconsideration
« Reply #230 on: December 10, 2014, 05:53:11 PM »
Which number do you call for citi business reconsideration??

(800) 645-7240 or (800) 288-4653.

Offline vintastic16

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Re: Citi reconsideration
« Reply #231 on: January 15, 2015, 12:36:20 AM »
Anyone have any recent success with reconsideration and getting a business card app moved from pending to approved? Just applied for AA Business and received a "pending" status.

Offline D93

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Re: Citi reconsideration
« Reply #232 on: January 15, 2015, 02:04:10 AM »
Anyone have any recent success with reconsideration and getting a business card app moved from pending to approved? Just applied for AA Business and received a "pending" status.
I did 3 months ago.

Offline Boruch999

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Re: Citi reconsideration
« Reply #233 on: January 15, 2015, 04:08:24 PM »
Anyone have any recent success with reconsideration and getting a business card app moved from pending to approved? Just applied for AA Business and received a "pending" status.

About 6 months ago.  Was difficult.  I applied for AA Biz but don't have much of a documented biz.  Eventually approved me for 1k. By contrast, 4 months later, with a much messier CR, they gave my $8500 instant approval on a personal AA.

Offline avromie7

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Re: Citi reconsideration
« Reply #234 on: February 11, 2015, 01:39:26 PM »
(800) 645-7240 or (800) 288-4653.
are these numbers for personal too or is there a different number
I wonder what people who type "u" instead of "you" do with all their free time.

Offline reed

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Re: Citi reconsideration
« Reply #235 on: February 13, 2015, 12:45:41 PM »
jUST got further processing is required on the AA platinum application. Any chance I get approved or is this as good as a a denial?

Offline dirah

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Re: Citi reconsideration
« Reply #236 on: February 18, 2015, 10:02:41 AM »
I dont know which thread to ask this at; I hope this is OK to put here.
Does the max of 1 application per day apply to all Citi cards, or only AA?
I got TYP, I am thinking of getting HH only if there is reasonable chance of success.
If I can apply for both cards, do pulls get combined?

Offline D93

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Re: Citi reconsideration
« Reply #237 on: February 18, 2015, 10:07:50 AM »
I dont know which thread to ask this at; I hope this is OK to put here.
Does the max of 1 application per day apply to all Citi cards, or only AA?
All Citi cards

Offline Yaalili

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Re: Citi reconsideration
« Reply #238 on: February 20, 2015, 01:07:04 PM »
No dice on trying to get a biz aa card approved from citi without providing an EIN. The system detected it was a double SS entry.

Offline @Yehuda

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Re: Citi reconsideration
« Reply #239 on: March 12, 2015, 04:59:50 PM »
Declined for AA Biz Plat. Is my only option to write a letter?