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Citibank Contacts:
Application status – https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 – Application status
(866) 606-2961 800-695-5171 – Reconsideration Line
(800) 763-9795 – General Personal Application Inquiries with live rep
(800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 – General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Dani on July 14, 2021, 10:12:17 AM »

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Author Topic: Citi reconsideration  (Read 235500 times)

Offline LoLo

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Re: Citi reconsideration
« Reply #320 on: October 27, 2015, 10:56:16 PM »
Quote from: puppylove78 on October 27, 2015, 01:56:19 AM
Hmm - do they show the same info as your own cards?
They show up as AU cards.
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Offline Marco Polo

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Re: Citi reconsideration
« Reply #321 on: October 27, 2015, 10:57:10 PM »
Quote from: puppylove78 on October 27, 2015, 01:56:19 AM
Hmm - do they show the same info as your own cards?
Quote from: LoLo on October 27, 2015, 10:56:16 PM
They show up as AU cards.
Very likely it will show the CL on the card on your report.
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Offline puppylove78

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Re: Citi reconsideration
« Reply #322 on: October 27, 2015, 11:02:48 PM »
Hmm. So the same info is included (full line, used, history etc)? That actually is great normally for me, but at the moment we had a big business purchase hit and I assumed incorrectly it wasn't showing on mine so disregarded it. Hope that wasn't an issue...spoke to the lady today and she got the SS "proof" lol and said within 48 hours they will call me to proceed...So much for an 835 score lol!

I still am a big bugged out that my ss didn't match my name! Oh well....hopefully it will all go through ok
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Offline LoLo

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Re: Citi reconsideration
« Reply #323 on: October 27, 2015, 11:08:25 PM »
Was the big charge on a biz card?
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Offline puppylove78

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Re: Citi reconsideration
« Reply #324 on: October 27, 2015, 11:11:13 PM »
Yes, Chase Ink. About 8k on a 20k cl, half paid today, half just charged about 10 days ago. Other 2 cards are 25 and 35k cl's, with 500/1000 charged only...perfect history.

I was thinking - do they deny people with long time perfect payment histories b/c they won't make money on them with high cb cards? (Sorry if this has been discussed - newbie to this board ;)
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Offline LoLo

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Re: Citi reconsideration
« Reply #325 on: October 27, 2015, 11:14:55 PM »
Chase biz cards don't show on your report. You're good.
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Offline puppylove78

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Re: Citi reconsideration
« Reply #326 on: October 27, 2015, 11:18:27 PM »
Ahh ok cool. Is it just Chase or other biz ones too? I guess does make sense to keep them separate on both ends - can help or hurt unfairly etc.

Curious what amounts people have been getting - I saw some posts on 1500-8000 last winter after it came out.

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Offline Marco Polo

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Re: Citi reconsideration
« Reply #327 on: October 27, 2015, 11:21:02 PM »
Business cards do not get reported.
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Offline D93

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Re: Citi reconsideration
« Reply #328 on: October 28, 2015, 01:30:30 AM »
Quote from: Marco Polo on October 27, 2015, 11:21:02 PM
Business cards do not get reported.
-0.5

Capital One business cards are reported.
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Offline LoLo

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Re: Citi reconsideration
« Reply #329 on: October 28, 2015, 02:08:38 AM »
Quote from: D93 on October 28, 2015, 01:30:30 AM
-0.5

Capital One business cards are reported.
They're the only one? What about Citi and Barclaycard?
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Offline D93

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Re: Citi reconsideration
« Reply #330 on: October 28, 2015, 02:44:23 AM »
Quote from: LoLo on October 28, 2015, 02:08:38 AM
They're the only one? What about Citi and Barclaycard?
Citi doesn't show up on your report.
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Offline PillanSmye

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Re: Citi reconsideration
« Reply #331 on: October 28, 2015, 05:11:11 AM »
Quote from: LoLo on October 28, 2015, 02:08:38 AM
They're the only one? What about Citi and Barclaycard?

AMEX, BofA, Chase, Citi, US Bank do not report to personal.

CapOne does report to personal, which is a bummer since it's easy to get high credit limits and is their only true 2% cash back card.

I would like to know if Barclays does or not.  You could get their HA Biz @ 35K miles and HA personal at 50K miles.  Quick 85,000 miles with TU pulls.  The HA 50K special goes on until Nov 30th 2015.  50K Barclays HA article

ETA:  They all report to personal if you miss payments or default
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Offline D93

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Re: Citi reconsideration
« Reply #332 on: October 28, 2015, 06:05:05 AM »
Quote from: PillanSmye on October 28, 2015, 05:11:11 AM
ETA:  They all report to personal if you miss payments or default
Missed payment on a business card gets reported to personal credit report?
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Offline LoLo

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Re: Citi reconsideration
« Reply #333 on: October 28, 2015, 12:18:03 PM »
Quote from: D93 on October 28, 2015, 06:05:05 AM
Missed payment on a business card gets reported to personal credit report?
AFAIK Yes.
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Offline puppylove78

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Re: Citi reconsideration
« Reply #334 on: October 28, 2015, 01:12:25 PM »
So weird, got an approval email today (lowest amount ever, $2500) but I have heard of people getting denials then approval messages a few days later

Do they ever increase the line right away, or is it pretty much check back in 6 months? I charge / pay more than $2500 a month on my main card so this is somewhat annoying

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Offline D93

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Re: Citi reconsideration
« Reply #335 on: October 28, 2015, 01:50:40 PM »
Quote from: puppylove78 on October 28, 2015, 01:12:25 PM
So weird, got an approval email today (lowest amount ever, $2500) but I have heard of people getting denials then approval messages a few days later

Do they ever increase the line right away, or is it pretty much check back in 6 months? I charge / pay more than $2500 a month on my main card so this is somewhat annoying
Which card?
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Offline puppylove78

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Re: Citi reconsideration
« Reply #336 on: October 28, 2015, 01:53:47 PM »
Double cash
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Offline puppylove78

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Re: Citi reconsideration
« Reply #337 on: October 28, 2015, 02:40:36 PM »
Lady just called to update me that some other name came up when she pulled my SS!!! WTF...have to go pull my reports

Anyway, she put in for an increase, will see what happens.

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Offline PETERP

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Re: Citi reconsideration
« Reply #338 on: October 28, 2015, 04:10:37 PM »
Quote from: puppylove78 on October 28, 2015, 01:12:25 PM
So weird, got an approval email today (lowest amount ever, $2500) but I have heard of people getting denials then approval messages a few days later

Do they ever increase the line right away, or is it pretty much check back in 6 months? I charge / pay more than $2500 a month on my main card so this is somewhat annoying

when did you apply ?

Quote from: puppylove78 on October 28, 2015, 02:40:36 PM
Lady just called to update me that some other name came up when she pulled my SS!!! WTF...have to go pull my reports

Anyway, she put in for an increase, will see what happens.



you might get a second pull with the CL increase request . Just saying .
 
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Offline LoLo

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Re: Citi reconsideration
« Reply #339 on: October 28, 2015, 04:12:29 PM »
Quote from: PETERP on October 28, 2015, 04:10:37 PM
you might get a second pull with the CL increase request . Just saying .
I never got a HP for Citi cli's.
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