So no one is sharing what they wrote to citi?
Letter I used for someone who was somewhat newish in credit history:
"September 12, 2011
Mr. Ken Stork
Office of the President, Citibank
Dear Mr. Stork,
I’m writing you today regarding my recent applications for Citibank credit cards; The Hilton HHonors Credit card, and the Citibank AAdvantage Business credit card.
I was turned down for credit on both of these cards, with the reason that I have an insufficient credit history.
I would like to ask that you please reconsider these two applications. First of all, I am a good standing customer with Citi for many months already, as you can see from my other cards I currently hold with Citi.
Secondly, I have several other cards with other companies like Chase and American Express, also all in good standing as can be seen in my credit reports. So I’m puzzled by the reason given that I have insufficient credit history.
I am not a heavy user of credit at all. I pay all my balances in full every month and on time. I choose to apply for the Citibank cards for the competitive edge they offer.
I hope you will reconsider both my applications and approve them.
For your records, the Hilton card reference number is: 2011------------- and the AAdvantage Business card reference number is: 2011--------------
Thank you for your time.
Sincerely,"
I've sent a few letters to Citi, and always got a response from the presidents office, but not the response I wanted, so I stopped writing to them.