Topic Wiki

Citibank Contacts:
Application status – https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 – Application status
(866) 606-2961 800-695-5171 – Reconsideration Line
(800) 763-9795 – General Personal Application Inquiries with live rep
(800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 – General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Dani on July 14, 2021, 10:12:17 AM »

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Author Topic: Citi reconsideration  (Read 234734 times)

Offline Venilla

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Re: Citi reconsideration
« Reply #400 on: March 10, 2016, 10:50:24 AM »
Quote from: chevron on March 10, 2016, 10:47:11 AM
I applied for the AA biz plat, got that for 8k line, but prestige was denied. Any ideas ?
Did you do both on the same day?
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I like vanilla but my name is Venilla.

Offline chevron

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Re: Citi reconsideration
« Reply #401 on: March 10, 2016, 11:18:47 AM »
i applied for both the same day yes, that was the idea, was that the mistake ?
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Offline rileywiles23

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Re: Citi reconsideration
« Reply #402 on: March 10, 2016, 11:20:03 AM »
Quote from: chevron on March 10, 2016, 11:18:47 AM
i applied for both the same day yes, that was the idea, was that the mistake ?
Yes. You can't get more them one Citi personal card a day.
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Offline benjie1305

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Re: Citi reconsideration
« Reply #403 on: March 10, 2016, 11:22:02 AM »
Quote from: rileywiles23 on March 10, 2016, 11:20:03 AM
Yes. You can't get more them one Citi card a day.

-1
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Offline chevron

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Re: Citi reconsideration
« Reply #404 on: March 10, 2016, 11:22:24 AM »
oh snap, how long should i wait for trying again for prestige ?
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Offline D93

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Re: Citi reconsideration
« Reply #405 on: March 10, 2016, 12:18:47 PM »
Quote from: chevron on March 10, 2016, 11:22:24 AM
oh snap, how long should i wait for trying again for prestige ?

See FT wiki.
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Offline D93

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Re: Citi reconsideration
« Reply #406 on: March 10, 2016, 12:19:02 PM »
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Offline chevron

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Re: Citi reconsideration
« Reply #407 on: March 10, 2016, 12:27:16 PM »
2. What are the most current time-restriction rules in applying for all Citi cards?

    Only 1 Citi application of any kind per week (8 days to be safe).
    No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
    No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.


So I have 2, need to wait another 35 days phooey
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Offline chevron

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Re: Citi reconsideration
« Reply #408 on: March 10, 2016, 12:34:28 PM »
If I was denied outright and given all the above, there is 0% chance of recon? I never got the citi prestige or either of these cards before.. I want the prestige for club access etc besides signup
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Offline D93

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Re: Citi reconsideration
« Reply #409 on: March 10, 2016, 12:55:36 PM »
Quote from: chevron on March 10, 2016, 12:27:16 PM
2. What are the most current time-restriction rules in applying for all Citi cards?

    Only 1 Citi application of any kind per week (8 days to be safe).
    No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
    No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.


So I have 2, need to wait another 35 days phooey

You need to wait another 65 days.
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Offline D93

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Re: Citi reconsideration
« Reply #410 on: March 10, 2016, 12:56:15 PM »
Quote from: chevron on March 10, 2016, 12:34:28 PM
If I was denied outright and given all the above, there is 0% chance of recon?

That is correct
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Offline David Smith

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Re: Citi reconsideration
« Reply #411 on: April 08, 2016, 12:38:49 PM »
Citi changed churning rules from 18 months to 24. 
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Offline LoLo

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Re: Citi reconsideration
« Reply #412 on: April 08, 2016, 12:39:31 PM »
Quote from: David Smith on April 08, 2016, 12:38:49 PM
Citi changed churning rules from 18 months to 24.
Damn
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Offline yuguy

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Re: Citi reconsideration
« Reply #413 on: April 08, 2016, 12:57:03 PM »
Quote from: David Smith on April 08, 2016, 12:38:49 PM
Citi changed churning rules from 18 months to 24.

Let's hope they keep it that way. It was only a matter of time.
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Offline hide4

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Re: Citi reconsideration
« Reply #414 on: June 22, 2016, 02:38:42 PM »
How do I check my app status online if I wasn't given an app ID?
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Offline Elite1

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Re: Citi reconsideration
« Reply #415 on: June 22, 2016, 02:43:09 PM »
Quote from: hide4 on June 22, 2016, 02:38:42 PM
How do I check my app status online if I wasn't given an app ID?

Can't. Call
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Offline hide4

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Re: Citi reconsideration
« Reply #416 on: June 22, 2016, 02:44:03 PM »
Quote from: Elite1 on June 22, 2016, 02:43:09 PM
Can't. Call
Called they said first I need to see the email, but they didn't send me 1
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Offline Elite1

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Re: Citi reconsideration
« Reply #417 on: June 22, 2016, 03:06:24 PM »
Quote from: hide4 on June 22, 2016, 02:44:03 PM
Called they said first I need to see the email, but they didn't send me 1

They can pull it up on your ss
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Offline hide4

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Re: Citi reconsideration
« Reply #418 on: June 23, 2016, 02:22:20 PM »
Is it regular for citi to ask you to send a confirmation of ss and dob with sig before continuing to process the application? Is that a good sign or bad one?
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Offline chinagel

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Re: Citi reconsideration
« Reply #419 on: June 30, 2016, 02:28:34 PM »
anyone know if the 2/65 includes apps denied due to 2/65
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