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Citibank Contacts:
Application status – https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 – Application status
(866) 606-2961 800-695-5171 – Reconsideration Line
(800) 763-9795 – General Personal Application Inquiries with live rep
(800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 – General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Dani on July 14, 2021, 10:12:17 AM »

Author Topic: Citi reconsideration  (Read 233233 times)

Offline Eitan36

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Re: Citi reconsideration
« Reply #560 on: March 05, 2024, 04:22:56 AM »
Wondering if someone could advise. I got the 7-10 day reply after applying for a Double Cash card and then received a letter in the mail saying to call. I called and after verifying my information, the rep said she has to call me back at the phone number listed in my application. I am in Israel and the number on the application is a home phone in the U.S. Is there any way I can be approved. If so, how?