Topic Wiki


fundamental
Are you aware of the criticisms towards your airline (which all seem to boil down to an arrogant/condescending corporate culture) and what, if anything, are you going to do to fundamentally change things?

service
 
We are well aware that your customer service is in line with what is acceptable in Israel.  Would you be interested, as a company that has lots of customers from outside of Israel, in learning what customer service means in the rest of the world?

Why as a passenger do I have to feel like a pain to the FA's if I just want to drink! Why can't they have an area where you could take yourself. and those 5oz cups (with no soda can).....

Why do you hate your customers.

products
Why can't there be pink and blue rows in the back of the plane that can expand or contract based on demand?


I would ask them if the Hashgocha is reliable on the standard meals

And why doesn't Toronto deserve a 787?!!?

And how do the have the chuzpa not to update their IFE on their 747/ 777 to a newer system!

In addition to new IFE can they retrofit new seats in 777? (At least in J)
booking/awards

Why do Matmit point expire after 3 years regardless of status or activity?
Have they ever proactively tried to be part of an alliance?

How much QF pays them for redemptions, was it them or QF that pulled the F redemption, and why can't AA miles book LY


Why are you cutting TA comms? Aren't there smarter ways to cut (not even) 5%? 😡

Why in the world do they have a confusing point system instead of regular miles, and what was the logic behind it in the first place?

Why don't you have a competitive credit card for points and status?
site
When is a website coming with better cookies and better paid and award flex search calendars?

We have iron dome but why doesn't manage my booking online work?
« Last edited by Iz on July 25, 2018, 01:31:25 PM »

Author Topic: If You Could Ask El Al Management One Question...  (Read 14407 times)

Offline how

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Re: If You Could Ask El Al Management One Question...
« Reply #160 on: August 22, 2018, 03:23:34 PM »
To what end? People already kvetch about me trashing LY.
Agreed. No point in another EL AL post

Offline AJK

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Re: If You Could Ask El Al Management One Question...
« Reply #161 on: August 22, 2018, 06:26:13 PM »
^ collaborator
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

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Re: If You Could Ask El Al Management One Question...
« Reply #162 on: August 22, 2018, 09:52:20 PM »
I agree that you have enough posts bashing elal. But as you see they value your opinion/scared of your posts.  So even if it will seem like another rant, you might actually get them to respond this time
#TYH

Offline Dan

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Re: If You Could Ask El Al Management One Question...
« Reply #163 on: August 22, 2018, 10:01:59 PM »
I agree that you have enough posts bashing elal. But as you see they value your opinion/scared of your posts.  So even if it will seem like another rant, you might actually get them to respond this time
All for what purpose? To bully them into letting me publish their interview?
Meh.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Yehuda57

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Re: If You Could Ask El Al Management One Question...
« Reply #164 on: August 23, 2018, 01:00:30 AM »
FTR, my comment was not saying you should write a post, but speaking about *if* you would write the post. Your site, your posts.

Another irony is that if any other airline, bank, hotel or company had treated you this way, there is no way you wouldn't write about it. So much for the anti-El Al bias.
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