Author Topic: Hertz rental towed  (Read 916 times)

Offline a good yeshiva bachur

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Hertz rental towed
« on: July 17, 2018, 06:20:03 PM »
My friends rented a jeep and we went off road-ing and got stuck in a ditch and where towed out, the towing company told us that if they take it, Hertz will pay for it and it won't cost us a penny...
Questions:
#1 is this true that Hertz will pay?
#2 we are stranded without a car, can we force Hertz to bring us a car? And how?

FYI: the primary renter has PC and we rented the car using the BP (paying for primary insurance) can amex help out in any way?

Any advice would be greatly appreciated!

Offline davidrotts63

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Re: Hertz rental towed
« Reply #1 on: July 17, 2018, 06:32:42 PM »


My friends rented a jeep and we went off road-ing and got stuck in a ditch and where towed out, the towing company told us that if they take it, Hertz will pay for it and it won't cost us a penny...
Questions:
#1 is this true that Hertz will pay?
#2 we are stranded without a car, can we force Hertz to bring us a car? And how?

FYI: the primary renter has PC and we rented the car using the BP (paying for primary insurance) can amex help out in any way?

Any advice would be greatly appreciated!

#1: no, Hertz won't cover a cent. You breeched the TOS by going off road.
#2: Your best bet is to use some other sort of roadside (Ie from BP) of its still drivable when it comes out of the ditch.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline a good yeshiva bachur

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Re: Hertz rental towed
« Reply #2 on: July 19, 2018, 03:54:48 AM »

#1: no, Hertz won't cover a cent. You breeched the TOS by going off road.
#2: Your best bet is to use some other sort of roadside (Ie from BP) of its still drivable when it comes out of the ditch.
its was perfectly fine once it got out...

what roadside does BP cover?

Offline mrprez27

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Re: Hertz rental towed
« Reply #3 on: July 23, 2018, 07:09:00 PM »
My friends rented a jeep and we went off road-ing and got stuck in a ditch and where towed out, the towing company told us that if they take it, Hertz will pay for it and it won't cost us a penny...
Questions:
#1 is this true that Hertz will pay?
#2 we are stranded without a car, can we force Hertz to bring us a car? And how?

FYI: the primary renter has PC and we rented the car using the BP (paying for primary insurance) can amex help out in any way?

Any advice would be greatly appreciated!

whats BP?

Offline a good yeshiva bachur

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Re: Hertz rental towed
« Reply #4 on: July 27, 2018, 02:01:50 PM »

Offline a good yeshiva bachur

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Re: Hertz rental towed
« Reply #5 on: July 27, 2018, 02:07:04 PM »
UPDATE:
Hertz ended up picking up the car and closed the contract at a different location, and charged us for a one way fee for 8 days so I called and the took off one week as we only had the jeep for one day and they couldn't do anything about the one way fee b/c that's where it was dropped off (even though we did not drop it off there)

AND BEST OF ALL WE DID NOT PAY FOR THE TOWING, HERTZ PAID FOR IT!!!

B"H it all worked out for the best!!

Offline ludmila

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Re: Hertz rental towed
« Reply #6 on: July 27, 2018, 06:05:07 PM »
UPDATE:
Hertz ended up picking up the car and closed the contract at a different location, and charged us for a one way fee for 8 days so I called and the took off one week as we only had the jeep for one day and they couldn't do anything about the one way fee b/c that's where it was dropped off (even though we did not drop it off there)

AND BEST OF ALL WE DID NOT PAY FOR THE TOWING, HERTZ PAID FOR IT!!!

B"H it all worked out for the best!!
Glad it worked well for you.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.