I booked a non-refundable boutique hotel with Expedia. A few days later the exact same itinerary went down by $60. I filed a Hotel Price Guarantee Claim with Expedia and 3 days later they rejected it, claiming that the lower price includes free breakfast but my existing reservation doesn't. However, my existing reservation does include free breakfast. I responded with an explanation and screenshot of the breakfast inclusion but 10 days later l got no response. I also reached out to them via Twitter and they say it's handled by a different department and they can't help me.
Any suggestions or ideas how to follow up with Expedia Price Match claims since Customer Care isn't helping? Any other advice?
