Excess wear and tear on Lease

[ildottore]

My leased car was in an accident and repaired 6 weeks before lease expired. The repairs were done through insurance at a reputable body shop. After the car was returned I received a bill for 3k saying that the repairs are substandard. When I called to find out what was substandard with the repair, ie fake parts or peeling paint etc, they said that they dont need to tell me the details only that an inspector said that this is the wear and tear. They dont need to detail what is defective. I made multiple calls to them and they will not budge from their position. Photos that were sent to me by the leasing company show no damage.

My questions are: 1. Can I make my body shop where I got repairs done pay for these charges. 2. Is it legal for a company to bill someone without the possibility of an audit, why dont they bill me 10k since all they have to say is substandard repair and not justify the charge?

[jes]

I'm not an expert but you're legally entitled to a copy of the report.

[ludmila]

I'm not an expert but you're legally entitled to a copy of the report.

Neither am I, but I am positive it is your right to insist to get a copy of the report.

[ildottore]

They sent me a report. They list multiple parts of the car and all they comment is substandard repair requiring x amount of labor hours and y amount of paint hours and z amount of dollars. No specific details are given.

[SearchGuy]

Before you returned your lease you didn't do an inspection? what did it say there?

[ildottore]

I was silly and assumed that everything was adequately repaired a few weeks before the return

[Little Bob]

File a complaint with dmv about the auto body shop

[shaulyaakov]

In my lease agreement, the repairs need to be with genuine parts, maybe that's the issue.

I'd call back your auto insurer that you claimed with for that accident if you did and see if they will cover the additional repairs, as I would think they're on the hook to get your car back to pre-accident condition.

[shaulyaakov]

In my lease agreement, the repairs need to be with genuine parts, maybe that's the issue.

I'd call back your auto insurer that you claimed with for that accident if you did and see if they will cover the additional repairs, as I would think they're on the hook to get your car back to pre-accident condition.

Apparently, it's a huge gray area when insurers are required to use OEM parts vs. not.