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Starwood Preferred Guest® American Express Luxury Card

Limited Time Offer
Earn 100,000 Bonus Points
after you use your new Card to make $5,000 in purchases within the first 3 months.† Offer ends 10/31/2018.

$300 SPG/Marriott Rewards Statement Credit

Each year, you are eligible to receive up to $300 total in statement credits on your Card Account for eligible purchases made directly at participating SPG® or Marriott Rewards® hotels. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.

15 Elite Night Credits
Each calendar year 15 Elite Night credits will be credited to your Marriott account on or before March 1.

6/3/2 Points
2 points for each U.S. dollar of eligible purchases charged on your Starwood Preferred Guest® American Express Luxury Card.

1 additional point (for a total of 3 points) for each U.S. dollar of airfare on a scheduled flight charged directly with passenger airlines (charter flights and private jet flights are excluded) and 1 additional point (for a total of 3 points) for each dollar charged at restaurants located in the U.S.

4 additional points (for a total of 6 points) for each U.S. dollar charged directly with participating Starwood properties, stand-alone Starwood retail establishments, and Starwood online stores. 4 additional points (for a total of 6 points) for each U.S. dollar charged directly with hotels participating in Marriott Rewards®, stand-alone Marriott-branded retail establishments, and Marriott-branded online stores (including online purchases of Marriott-branded gift cards).

Free Night Award (up to 50k points)
Each year, after renewal, you will receive one Free Night Award. The Free Night Award can be redeemed for a one-night stay inclusive of room rate and applicable taxes at participating SPG® and Marriott Rewards® hotels with a redemption level at or under 50,000 points.

Platinum Elite Status Upgrade
If, in any calendar year of Card Membership your total eligible purchases reach $75,000, you will be enrolled in Platinum Elite status. This upgrade to Platinum Elite status benefit is only available to the Basic Card Member. Your upgrade to Platinum Elite status is valid for the remainder of the calendar year in which it was earned and the subsequent calendar year.

Global Entry/TSA PreCheck

Priority Pass Select

Automatic Marriott Gold Elite Status

Annual fee of $450.
« Last edited by S209 on September 09, 2018, 02:19:06 AM »

Author Topic: American Express SPG Luxury  (Read 55489 times)

Offline tzifanya54

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Re: American Express SPG Luxury
« Reply #100 on: December 27, 2018, 01:30:12 PM »
Any DP’s around to what triggered the $300 credit?

Also, I have until the anniversary date to use it?

Just want to make sure, as calendar year is almost over.
1)worked for me for parking
2)yes account anniversary

Offline yomo

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Re: American Express SPG Luxury
« Reply #101 on: December 27, 2018, 05:19:35 PM »
Please Help -

I just noticed that I never received the signup bonus on this which normally would have come months ago.

I called in and they advised that even though I finished all required spending, and paid the full annual fee, they decided to do a review on my account and decided to decline and revoke the promotion from my account "due to having had numerous other accounts over the years which were deemed to have been signed up for just for the initial signup offer and then closed" she also claimed they deemed it as "misuse" and they will never allow me to receive another signup offer again on any new account, whether or not I had it previously.

I then explained that my business spending and travel needs are complicated and constantly evolving which is why I had needed to constantly change my credit cards based on those needs. it got me nowhere.

Anyway to reverse this?

Anyone to speak to?

I feel that they're entitled to make this decision and inform me of such for the future. But, in a case where they never mentioned anything, I spent everything necessary, paid the hefty annual fee, kept to all their terms, I should be entitled to the bonus. By not giving it I feel they mislead me when signing up for the card, spending, paying the annual fee...

Do I have any recourse?

Small Claims?

Anyone else have this with Amex?

Class action?

TIA!
 

Offline ChaimMoskowitz

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Re: American Express SPG Luxury
« Reply #102 on: December 27, 2018, 05:25:43 PM »
Please Help -
Ouch, they are getting brutal.
I just found a new supply of forks!

Offline ludmila

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Re: American Express SPG Luxury
« Reply #103 on: December 27, 2018, 05:47:13 PM »
Please Help -

I just noticed that I never received the signup bonus on this which normally would have come months ago.

I called in and they advised that even though I finished all required spending, and paid the full annual fee, they decided to do a review on my account and decided to decline and revoke the promotion from my account "due to having had numerous other accounts over the years which were deemed to have been signed up for just for the initial signup offer and then closed" she also claimed they deemed it as "misuse" and they will never allow me to receive another signup offer again on any new account, whether or not I had it previously.

I then explained that my business spending and travel needs are complicated and constantly evolving which is why I had needed to constantly change my credit cards based on those needs. it got me nowhere.

Anyway to reverse this?

Anyone to speak to?

I feel that they're entitled to make this decision and inform me of such for the future. But, in a case where they never mentioned anything, I spent everything necessary, paid the hefty annual fee, kept to all their terms, I should be entitled to the bonus. By not giving it I feel they mislead me when signing up for the card, spending, paying the annual fee...

Do I have any recourse?

Small Claims?

Anyone else have this with Amex?

Class action?

TIA!
Maybe try CFPB, works for some.
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Offline nobiggy

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Re: American Express SPG Luxury
« Reply #104 on: December 27, 2018, 06:22:59 PM »
Isn't this a benefit of the Luxury card only?

That's what I thought but this is the only explanation.
Maybe it's across all SPG spend?

Online yelped

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Re: American Express SPG Luxury
« Reply #105 on: December 27, 2018, 06:33:45 PM »
That's what I thought but this is the only explanation.
Maybe it's across all SPG spend?
Did you spend 75k on one card, or in total on personal and biz?

Offline yomo

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Re: American Express SPG Luxury
« Reply #106 on: December 27, 2018, 09:02:43 PM »
Please Help -

I just noticed that I never received the signup bonus on this which normally would have come months ago.

I called in and they advised that even though I finished all required spending, and paid the full annual fee, they decided to do a review on my account and decided to decline and revoke the promotion from my account "due to having had numerous other accounts over the years which were deemed to have been signed up for just for the initial signup offer and then closed" she also claimed they deemed it as "misuse" and they will never allow me to receive another signup offer again on any new account, whether or not I had it previously.

I then explained that my business spending and travel needs are complicated and constantly evolving which is why I had needed to constantly change my credit cards based on those needs. it got me nowhere.

Anyway to reverse this?

Anyone to speak to?

I feel that they're entitled to make this decision and inform me of such for the future. But, in a case where they never mentioned anything, I spent everything necessary, paid the hefty annual fee, kept to all their terms, I should be entitled to the bonus. By not giving it I feel they mislead me when signing up for the card, spending, paying the annual fee...

Do I have any recourse?

Small Claims?

Anyone else have this with Amex?

Class action?

TIA!

Has this happened before?

Any previous discussions in this thread or others that someone can point out to me?

Thanks!

Online shulem92

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Re: American Express SPG Luxury
« Reply #107 on: December 27, 2018, 09:06:00 PM »
Has this happened before?

Any previous discussions in this thread or others that someone can point out to me?

Thanks!
https://www.doctorofcredit.com/american-express-denies-some-signup-bonuses-against-pop-up-indicator/

Offline shmielyosef

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Re: American Express SPG Luxury
« Reply #108 on: January 06, 2019, 10:51:40 AM »
How long does it usually take for amex to refund global entry charge?
Charged the card nearly 2 minths ago, no sign of refund yet....

Offline yaakovshn

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Re: American Express SPG Luxury
« Reply #109 on: January 06, 2019, 10:56:12 AM »
How long does it usually take for amex to refund global entry charge?
Charged the card nearly 2 minths ago, no sign of refund yet....
mine was refunded 2 days later

Offline Naftuli19

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Re: American Express SPG Luxury
« Reply #110 on: January 06, 2019, 11:57:10 AM »
How long does it usually take for amex to refund global entry charge?
Charged the card nearly 2 minths ago, no sign of refund yet....
+1 Within a few days. Contact them
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Offline shmielyosef

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Re: American Express SPG Luxury
« Reply #111 on: January 06, 2019, 12:04:13 PM »
+1 Within a few days. Contact them
Was on the phone with them about something else and asked about it, they told me it can take up to 2 months...

Offline S209

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Re: American Express SPG Luxury
« Reply #112 on: January 06, 2019, 01:00:17 PM »
Was on the phone with them about something else and asked about it, they told me it can take up to 2 months...
Never heard of it taking so long. Let us know if you get it or need to get it added manually.
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Offline shmielyosef

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Re: American Express SPG Luxury
« Reply #113 on: January 06, 2019, 01:02:02 PM »
Never heard of it taking so long. Let us know if you get it or need to get it added manually.
I'm gonna contact them today, so hopefully I'll get them to add it

Offline shmielyosef

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Re: American Express SPG Luxury
« Reply #114 on: January 06, 2019, 01:23:36 PM »
According to the rep only the basic member on the account is eligible, and in my case the charge was on AU card

Offline shmielyosef

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Re: American Express SPG Luxury
« Reply #115 on: January 06, 2019, 01:28:26 PM »
According to the rep only the basic member on the account is eligible, and in my case the charge was on AU card
Update, after speaking to his manager, he credited me 100$ manually

Offline shmielyosef

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Re: American Express SPG Luxury
« Reply #116 on: January 06, 2019, 01:31:59 PM »
Not sure if this was mentioned but in an email I got from them to upgrade my card, it says AU also gets global entry credit…
Seems like only the basic cardholder gets the credit. Its in the terms and conditions

Offline S209

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Re: American Express SPG Luxury
« Reply #117 on: January 06, 2019, 10:38:14 PM »
Seems like only the basic cardholder gets the credit. Its in the terms and conditions
You used it already, and were going for a second? Or you just put the (only) charge on the AU card?
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Offline shmielyosef

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Re: American Express SPG Luxury
« Reply #118 on: January 07, 2019, 04:25:58 AM »
You used it already, and were going for a second? Or you just put the (only) charge on the AU card?
Only put the charge on the AU card

Offline Danlover111

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Re: American Express SPG Luxury
« Reply #119 on: January 22, 2019, 12:56:56 AM »
how long after the purchase does it take for the $300 to post?