Author Topic: The Travel Collection - New amex benefit for gold and plat.  (Read 12229 times)

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #20 on: August 30, 2018, 12:35:16 PM »
Was just a HOLD, thats why it was surprising to see on united.com 'your ticket is processing'
But I canceled it at the end, and booking now something else.
Whenever you have a reservation that's not ticketed it comes up as processing.

Offline mendyt

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #21 on: August 30, 2018, 12:40:36 PM »
Whenever you have a reservation that's not ticketed it comes up as processing.
You are correct, this is new

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #22 on: August 30, 2018, 12:47:05 PM »
You are correct, this is new
What's new?

Offline mendyt

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #23 on: August 30, 2018, 12:48:38 PM »
What's new?

This is new:
Whenever you have a reservation that's not ticketed it comes up as processing.

Offline lubaby

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #24 on: September 20, 2018, 11:17:56 PM »
FYI..
They allowed me to place the Itinerary on hold at no extra cost
Just like any normal travel agency..

Offline KSMH

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #25 on: September 20, 2018, 11:20:17 PM »
I believe some airlines are not ticketed immediately  and can take 24 hours, sometimes they will cancel out on you.
Always praying for delayed baggage.

Offline mendyt

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #26 on: September 20, 2018, 11:29:20 PM »
I believe some airlines are not ticketed immediately  and can take 24 hours, sometimes they will cancel out on you.
I ended up having a bad experience with them.

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #27 on: September 20, 2018, 11:35:30 PM »
Details?

Offline mendyt

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #28 on: September 20, 2018, 11:41:54 PM »
Details?
I made a reservation on UA to TLV and it was in Z class.
I knew that it was the last day it was pricing for that fare so I gave them a cc right away, 4 hrs passed and it wasn't ticketed so I called them and they assured that it will be done soon, long story short I kept on calling and they kept in promising that it's on Q and should be done shortly. 11Pm I called again and they assured again that I'm guaranteed with the fare since I gave them already the cc, at the end it was not ticketed before 12, next day I rang them up again and they apologized that they couldn't book cause fare has expired.  Bottom line they seem to me as another creepy so called corporate agency who doesn't even have their own contracts and ticketing. 
« Last Edit: September 20, 2018, 11:56:28 PM by mendyt »

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Always praying for delayed baggage.

Offline mendyt

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Offline KSMH

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #31 on: September 21, 2018, 01:01:22 AM »
TTC has nothing with award booking
Just proving the point that it has to actually be ticketed to be final and confirmed. Usually on award there is a bigger possibility [ utilizing partners ] that it will not ticket.
Always praying for delayed baggage.

Offline mendyt

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #32 on: September 21, 2018, 01:05:48 AM »
Just proving the point that it has to actually be ticketed to be final and confirmed. Usually on award there is a bigger possibility [ utilizing partners ] that it will not ticket.
My 6 yrs old daughter knows that

Offline rcarentals

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #33 on: September 21, 2018, 01:12:02 AM »
I made a reservation on UA to TLV and it was in Z class.
I knew that it was the last day it was pricing for that fare so I gave them a cc right away, 4 hrs passed and it wasn't ticketed so I called them and they assured that it will be done soon, long story short I kept on calling and they kept in promising that it's on Q and should be done shortly. 11Pm I called again and they assured again that I'm guaranteed with the fare since I gave them already the cc, at the end it was not ticketed before 12, next day I rang them up again and they apologized that they couldn't book cause fare has expired.  Bottom line they seem to me as another creepy so called corporate agency who doesn't even have their own contracts and ticketing.

You called a call center.. I don't know the quality of the reps there - i can only speak for myself.

I have already ticketed dozens of these - it is our own contracts and ticketing...

Kinda sad but I messaged you the day you posted here..
"If you are actually ticketing a TTC fare - rather than use a call center - where the skill level is "so-so"... happy to ticket for you at our agency where skill level is very good."...

As you know - even in your case - an easy United 24hr waiver would have covered you for ticketing the next day with a stored fare... Mb next time.
Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

Offline mendyt

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #34 on: September 21, 2018, 01:15:46 AM »
You called a call center.. I don't know the quality of the reps there - i can only speak for myself.

I have already ticketed dozens of these - it is our own contracts and ticketing...

Kinda sad but I messaged you the day you posted here..
"If you are actually ticketing a TTC fare - rather than use a call center - where the skill level is "so-so"... happy to ticket for you at our agency where skill level is very good."...
Told you then, got my own skills bh, and have same access as you have


As you know - even in your case - an easy United 24hr waiver would have covered you for ticketing the next day with a stored fare... Mb next time.
[/quote]
This is true, but wasnt going to waste more time with them

Offline mendyt

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #35 on: September 21, 2018, 01:20:46 AM »
As you know - even in your case - an easy United 24hr waiver would have covered you for ticketing the next day with a stored fare... Mb next time.
By the way IIRC 24HFG usually only works if they pulled the fare and not when there is an official AP in the fare rule

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #36 on: September 21, 2018, 09:27:04 AM »
Ouch that is annoying....

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #37 on: September 21, 2018, 10:14:03 AM »
Our 24hr covers anything we hold with UA.
By the way IIRC 24HFG usually only works if they pulled the fare and not when there is an official AP in the fare rule
Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #38 on: September 21, 2018, 10:18:03 AM »
Told you then, got my own skills bh, and have same access as you have

Do you mean to say, you have access to store and ticket TTC fares?

There are very few agents in the USA, outside of the call center that can do this... I am guessing you mean access to regular GDS...

We have full access to the TTC GDS... slightly different to having regular access...
Do not boast for tomorrow, Because you do not know what the day will bear.(Mishlei C27.V1)

Offline mendyt

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Re: The Travel Collection - New amex benefit for gold and plat.
« Reply #39 on: September 21, 2018, 11:47:45 AM »
Do you mean to say, you have access to store and ticket TTC fares?

There are very few agents in the USA, outside of the call center that can do this... I am guessing you mean access to regular GDS...

We have full access to the TTC GDS... slightly different to having regular access...
I have access to the very best corporate contracts.