Author Topic: United redesigns boarding process  (Read 515 times)

Online davidrotts63

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2017
  • Posts: 5987
  • Total likes: 600
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: Hertz Gold, Hyatt Member, BA Blue, Ebay banned, Amazon Prime
United redesigns boarding process
« on: September 17, 2018, 07:03:16 PM »
For good or for bad? People will always be lining up waiting.
I don't think it's all entirely new...
Quote
Beginning September 18, we’re unveiling boarding enhancements — designed to improve your overall experience when boarding — at every airport across our system. We’ve been focused on a better boarding experience and want to let you know about a few key enhancements you’ll notice.


   
■ 
No need to line up before your group is called: Simplified lanes – now only two – with new signs will allow you to sit back and relax at the gate or spend more time within the airport.

■ 
Less crowding: Since we’re saying so long to five lanes and simplifying to two, there’s more space and easier access to the boarding door for customers exiting the plane from the previous flight and during pre-boarding.

■ 
Improved digital displays and boarding communication: Monitors around the gate will display clear and relevant information about boarding and your flight. If you prefer to spend your time away from the gate, you can now opt in to receive a United app notification that lets you know boarding has started.*

Thank you for being a United MileagePlus® member, and we look forward to seeing you on board soon.

https://hub.united.com/introducing-united-better-boarding-2602863550.html
« Last Edit: September 17, 2018, 08:58:06 PM by davidrotts63 »
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline ludmila

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2012
  • Posts: 5079
  • Total likes: 230
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: IND
  • Programs: Hilton Diamond,Marriott Platinum,SPG Platinum.
Re: United redesign boarding process
« Reply #1 on: September 17, 2018, 08:55:16 PM »
Thanks.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline nafnaf12

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2012
  • Posts: 3357
  • Total likes: 147
  • DansDeals.com Hat Tips 72
    • View Profile
Re: United redesigns boarding process
« Reply #2 on: September 28, 2018, 12:44:54 PM »
For good or for bad? People will always be lining up waiting.
I don't think it's all entirely new...
https://hub.united.com/introducing-united-better-boarding-2602863550.html
I for one am not a fan.
A smooth sea never made a skilled sailor.

Offline ludmila

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2012
  • Posts: 5079
  • Total likes: 230
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: IND
  • Programs: Hilton Diamond,Marriott Platinum,SPG Platinum.
Re: United redesigns boarding process
« Reply #3 on: September 28, 2018, 05:57:40 PM »
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 52304
  • Total likes: 2068
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: United redesigns boarding process
« Reply #4 on: September 28, 2018, 06:01:46 PM »
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Online davidrotts63

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2017
  • Posts: 5987
  • Total likes: 600
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: Hertz Gold, Hyatt Member, BA Blue, Ebay banned, Amazon Prime
Re: United redesigns boarding process
« Reply #5 on: September 28, 2018, 06:02:41 PM »
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 52304
  • Total likes: 2068
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: United redesigns boarding process
« Reply #6 on: September 28, 2018, 06:39:41 PM »
Preboarders complaining. SMH.
UA boards families with kids before GS.
Hard for either to get where they need to be.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ckmk47

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Aug 2012
  • Posts: 5872
  • Total likes: 111
  • DansDeals.com Hat Tips 3
  • Gender: Female
    • View Profile
  • Location: brooklyn
Re: United redesigns boarding process
« Reply #7 on: September 29, 2018, 09:36:59 PM »
"Improved digital displays and boarding communication: Monitors around the gate will display clear and relevant information about boarding and your flight. If you prefer to spend your time away from the gate, you can now opt in to receive a United app notification that lets you know boarding has started.*"

Isn't that helpful when the plane is delayed?  You can stay in the lounge or whereever until they're really boarding instead of coming back to check.

Offline nafnaf12

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2012
  • Posts: 3357
  • Total likes: 147
  • DansDeals.com Hat Tips 72
    • View Profile
Re: United redesigns boarding process
« Reply #8 on: September 29, 2018, 09:39:50 PM »
"Improved digital displays and boarding communication: Monitors around the gate will display clear and relevant information about boarding and your flight. If you prefer to spend your time away from the gate, you can now opt in to receive a United app notification that lets you know boarding has started.*"

Isn't that helpful when the plane is delayed?  You can stay in the lounge or whereever until they're really boarding instead of coming back to check.
it's not so accurate. Just had a flight that was delyed by 45min (FLL) and got the notification at regular boarding time
A smooth sea never made a skilled sailor.