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Author Topic: United redesigns boarding process  (Read 1964 times)

Offline davidrotts63

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United redesigns boarding process
« on: September 17, 2018, 07:03:16 PM »
For good or for bad? People will always be lining up waiting.
I don't think it's all entirely new...
Quote
Beginning September 18, we’re unveiling boarding enhancements — designed to improve your overall experience when boarding — at every airport across our system. We’ve been focused on a better boarding experience and want to let you know about a few key enhancements you’ll notice.


   
■ 
No need to line up before your group is called: Simplified lanes – now only two – with new signs will allow you to sit back and relax at the gate or spend more time within the airport.

■ 
Less crowding: Since we’re saying so long to five lanes and simplifying to two, there’s more space and easier access to the boarding door for customers exiting the plane from the previous flight and during pre-boarding.

■ 
Improved digital displays and boarding communication: Monitors around the gate will display clear and relevant information about boarding and your flight. If you prefer to spend your time away from the gate, you can now opt in to receive a United app notification that lets you know boarding has started.*

Thank you for being a United MileagePlus® member, and we look forward to seeing you on board soon.

https://hub.united.com/introducing-united-better-boarding-2602863550.html
« Last Edit: September 17, 2018, 08:58:06 PM by davidrotts63 »
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Online nafnaf12

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Re: United redesigns boarding process
« Reply #1 on: September 28, 2018, 12:44:54 PM »
Quote from: davidrotts63 on September 17, 2018, 07:03:16 PM
For good or for bad? People will always be lining up waiting.
I don't think it's all entirely new...
https://hub.united.com/introducing-united-better-boarding-2602863550.html
I for one am not a fan.
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Offline Dan

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Re: United redesigns boarding process
« Reply #2 on: September 28, 2018, 06:01:46 PM »
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Offline davidrotts63

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Re: United redesigns boarding process
« Reply #3 on: September 28, 2018, 06:02:41 PM »
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Offline Dan

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Re: United redesigns boarding process
« Reply #4 on: September 28, 2018, 06:39:41 PM »
Quote from: davidrotts63 on September 28, 2018, 06:02:41 PM
Preboarders complaining. SMH.
UA boards families with kids before GS.
Hard for either to get where they need to be.
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Offline ckmk47

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Re: United redesigns boarding process
« Reply #5 on: September 29, 2018, 09:36:59 PM »
"Improved digital displays and boarding communication: Monitors around the gate will display clear and relevant information about boarding and your flight. If you prefer to spend your time away from the gate, you can now opt in to receive a United app notification that lets you know boarding has started.*"

Isn't that helpful when the plane is delayed?  You can stay in the lounge or whereever until they're really boarding instead of coming back to check.
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Online nafnaf12

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Re: United redesigns boarding process
« Reply #6 on: September 29, 2018, 09:39:50 PM »
Quote from: ckmk47 on September 29, 2018, 09:36:59 PM
"Improved digital displays and boarding communication: Monitors around the gate will display clear and relevant information about boarding and your flight. If you prefer to spend your time away from the gate, you can now opt in to receive a United app notification that lets you know boarding has started.*"

Isn't that helpful when the plane is delayed?  You can stay in the lounge or whereever until they're really boarding instead of coming back to check.
it's not so accurate. Just had a flight that was delyed by 45min (FLL) and got the notification at regular boarding time
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