Author Topic: Wyndham Status Match to Top-Tier Diamond  (Read 35717 times)

Offline KSMH

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #345 on: January 26, 2020, 12:08:26 AM »
My experience this week was the exact opposite of this post. My wife's room must have been in one of the rooms that was flooded because the second we walked in there was a potent rotting carpet smell. I immediately contacted the front desk and they moved us to a different room in the same Royal West Tower. Unfortunately, that room smelled too, though not as bad as the original one so I went back to the front desk and they agreed to upgrade her to The Cove for the rest of our stay and waived the per-person room charges for the kids and the daily refrigerator rental fee they normally charge at The Cove (though they wouldn't waive the resort fee). The staff at the Royal check-in desk were fantastic (especially Lauren) and were sympathetic and helpful. Every single staff member we meet was friendly and nice and asked if we were enjoying our stay or if there was anything they could do to improve our experience.

The property and the water park were great - we didn't even mind the worn looking rocks and other features. You have to look hard to notice them. After all, it's supposed to look like ruins from the lost city of Atlantis so it fit the motif. The grounds were impeccably kept and we saw the gardening crew trimming bushes and cleaning seaweed from the beach every morning before the park opened.

I think the blogger's experience was an anomaly - the result of a major event that the staff was not equipped or trained to handle.

Bottom line is if you did the Caeser's match and have an opportunity to do Atlantis you won't regret it.
I don't understand, why were you twice given a room that smells? Were they trying to get away with it.

I'm not sure what's so amazing about being given a smelly room twice. Who cares about a smile in a face when the staff know there are smelly rooms being given to guests.
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Offline Dan

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #346 on: January 26, 2020, 12:08:55 AM »
My experience this week was the exact opposite of this post. My wife's room must have been in one of the rooms that was flooded because the second we walked in there was a potent rotting carpet smell. I immediately contacted the front desk and they moved us to a different room in the same Royal West Tower. Unfortunately, that room smelled too, though not as bad as the original one so I went back to the front desk and they agreed to upgrade her to The Cove for the rest of our stay and waived the per-person room charges for the kids and the daily refrigerator rental fee they normally charge at The Cove (though they wouldn't waive the resort fee). The staff at the Royal check-in desk were fantastic (especially Lauren) and were sympathetic and helpful. Every single staff member we meet was friendly and nice and asked if we were enjoying our stay or if there was anything they could do to improve our experience.

The property and the water park were great - we didn't even mind the worn looking rocks and other features. You have to look hard to notice them. After all, it's supposed to look like ruins from the lost city of Atlantis so it fit the motif. The grounds were impeccably kept and we saw the gardening crew trimming bushes and cleaning seaweed from the beach every morning before the park opened.

I think the blogger's experience was an anomaly - the result of a major event that the staff was not equipped or trained to handle.

Bottom line is if you did the Caeser's match and have an opportunity to do Atlantis you won't regret it.
Not sure I'd call that the opposite...

At any rate, how was the kosher popup?
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Offline JudahMcB

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #347 on: January 26, 2020, 12:23:13 AM »
I don't understand, why were you twice given a room that smells? Were they trying to get away with it.

The first time, probably yes. They admitted they knew some rooms had a problem but they claimed their cleaning staff "deodorized" them and they shouldn't smell anymore. The 2nd room they gave me was on the 1st floor (which shouldn't have been affected by the flood) and didn't have the same rotting carpet smell. Instead it just smelled like they sprayed large amounts of Febreze to cover up something else (my guess was someone who was smoking in a non smoking room).

Who cares about a smile in a face when the staff know there are smelly rooms being given to guests.

My point was they fessed up to the issues, took responsibility for it and made it right in the end.

Offline KSMH

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #348 on: January 26, 2020, 12:28:43 AM »
The first time, probably yes. They admitted they knew some rooms had a problem but they claimed their cleaning staff "deodorized" them and they shouldn't smell anymore. The 2nd room they gave me was on the 1st floor (which shouldn't have been affected by the flood) and didn't have the same rotting carpet smell. Instead it just smelled like they sprayed large amounts of Febreze to cover up something else (my guess was someone who was smoking in a non smoking room).

My point was they fessed up to the issues, took responsibility for it and made it right in the end.
Possibly your experience was not as BAD but maybe realize it wasn't that GOOD.

They are in the hospitality industry not fooling buisness.
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Offline JudahMcB

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #349 on: January 26, 2020, 01:02:04 AM »
how was the kosher popup?

Pretty good. It was busy around mealtimes (I estimate there were around 50-60 frum families at Atlantis this week based on the number of people at both the Ashkenaz and Sefard minyanim each day) but not unbearable. The food was not cheap - especially with mandatory 12% VAT and 15% gratuity tacked on to everything (I think someone linked to a pic of the menu in the Bahamas thread). IMO, some things were incorrectly priced; for example, a hotdog, hamburger and pulled brisket sandwich were all $18 even though the brisket was a much higher quality and filling meal. Even baseball stadiums don't charge that much for a simple hotdog (yet). But it was tasty and the portions were good. The only real complaint was the meat was all prepared in a temporary barbeque area that was not very well organized. Instead of having one person dedicated to take orders and the other 3 do food preparation, all 4 people did all jobs which meant nothing was efficient and people were given meals in random order instead of line order. The dairy food counter was much more professional.

We also had dinner one night from the temporary Kosher restaurant located at Seagrapes in the Beach Tower. Meals had to be reserved a few days in advance. The food there was excellent but even more expensive than the popup. We didn't stay for Shabbat but that's where the Shabbat meals were from.


Online Mordyk

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #350 on: February 17, 2020, 10:08:38 AM »
Not sure I'd call that the opposite...

At any rate, how was the kosher popup?
i saw your DDMS post regarding atlantis Bahamas.  you should go back and stay at the Cove. its a world apart in every way. i stayed at both. twice in cove and once in royal towers. the pools, rooms, service, beaches are all outstanding in the nicer two hotels.

Offline mochjas

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #351 on: February 17, 2020, 02:07:17 PM »
i saw your DDMS post regarding atlantis Bahamas.  you should go back and stay at the Cove. its a world apart in every way. i stayed at both. twice in cove and once in royal towers. the pools, rooms, service, beaches are all outstanding in the nicer two hotels.
He wasnt using the room, just the waterpark

Online Mordyk

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #352 on: February 17, 2020, 02:25:15 PM »
He wasnt using the room, just the waterpark
i know. but he wrote an analysis of the whole place

Offline killamatic12

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #353 on: February 23, 2020, 02:35:06 AM »
You really called?
Ok, with your amex plat you can become Marriott/HHilton Gold. Match it to Wyndham (Diamond) and then to Caesars.
TY I ended up getting it. Unfortunately i can't get a diamond TR card for another reason.  Is there anyway to get free rooms in LAS with just wyndham diamond?

Offline Dan

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #354 on: February 23, 2020, 09:39:57 PM »
i saw your DDMS post regarding atlantis Bahamas.  you should go back and stay at the Cove. its a world apart in every way. i stayed at both. twice in cove and once in royal towers. the pools, rooms, service, beaches are all outstanding in the nicer two hotels.
The pools aren't heated. That's a deal killer for me in January.
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Offline killamatic12

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #355 on: February 27, 2020, 12:59:46 AM »
TY I ended up getting it. Unfortunately i can't get a diamond TR card for another reason.  Is there anyway to get free rooms in LAS with just wyndham diamond?
anyone? BTW  I just heard that Caesars is going to be officially bought out by Tropicana in a month. Dont know whats gonna happen with TR now

Offline israshot

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Offline OMG!

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Offline TheDroid

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #358 on: July 01, 2020, 07:34:26 AM »
Any alternative way to get Caesars Diamond status now?

Match from other casino top tier status.

Offline OMG!

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Re: Wyndham Status Match to Top-Tier Diamond
« Reply #359 on: July 01, 2020, 01:56:17 PM »
Match from other casino top tier status.
Can any of those be obtained by matching from another Loyalty Program?
https://www.caesars.com/myrewards/promotions/diamond-tier-upgrade
(I don't have Hyatt Explorist to match to MGM - Mlife).