Where did you write to get Hilton to match?
I wrote to Priority_letter@hilton.com
Here is my email dialogue:
"Hello Mr. XXXXXXXXXX,
Your Gold status will be active through March of 2013.
Best regards,
Jordan Tezeno
Member Services
Hilton Worldwide
From: daniel XXXXXXXXXX
Sent: Monday, August 22, 2011 10:41 PM
To: Priority Letter
Subject: Re: Elite Status Match
- Hide quoted text -
Hi Jordan (and Hilton Priority CSR's), thank you for the opportunity. I'm not exactly sure if I will be able to complete the required nights to attain diamond status in the allotted period, but can you at least grant me gold status?
I appreciate all the help.
Thank you
Daniel
On Mon, Aug 22, 2011 at 12:23 PM, Priority Letter <Priority_letter@hilton.com> wrote:
Dear Mr. XXXXXXXXXX:
Thank you for your request regarding an upgrade to the Diamond Level.
First, we are always thrilled anytime a member reaches out to us in an effort to attain our most prestigious Diamond membership level. Given the benefits associated with the Diamond membership level as well as the commitment we uphold for those who achieve Diamond, we currently do not provide tier matching or complimentary status.
As you have reached the highest achievable level of membership with one of our hotel competitors, we are happy to extend a special one-time offer to fast track to Diamond tier level. If within the next 90 days, from today’s date, you record 21 eligible nights at any participating HHonors hotels, your account will be automatically upgraded to the Diamond tier status through March 31, 2013.
Should you have any additional questions or concerns please don’t hesitate to contact us. Thank you for your continued loyalty to Hilton Worldwide. We look forward to welcoming you back in the near future.
Sincerely,
Jordan Tezeno
Hilton Worldwide
P.O. Box 9003
Addison, TX 75001-9003
P. 1.800.548.8690
F. 1.972.788.1818
E. hhonors@hilton.com
www.hiltonfamily.com*jt*
From: daniel XXXXXXXXXX
Sent: Tuesday, August 16, 2011 11:40 PM
To: Priority Letter
Subject: Elite Status Match
Hi, my name is Daniel XXXXXXXXXX. I am currently a HHonors Gold Member #XXXXXXXXX. I was wondering if you wouldn't mind matching my status to Diamond as I am contemplating spending more nights at Hilton properties in the near future. I am currently a Hyatt Diamond Level member, Starwood Gold member, and Intercontinental / Priority Club Platinum. I have attached proof of my status at the other hotels.
Thank you and have a great day."
I attached screen prints of Elite Statuses.
Glad to be of help Dan, and the rest of the Forum family.
