Author Topic: At the airport - HELP!!  (Read 4680 times)

Offline ExGingi

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Re: At the airport - HELP!!
« Reply #20 on: September 04, 2018, 08:58:22 PM »

Ya, found the number, but only available during business hours. Is there a chance they can put on the flight the following day? I.e. 24 hours later, or the only chance is for today?
I don't know what they can do, but IME quite competent and helpful.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Platinum

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Re: At the airport - HELP!!
« Reply #21 on: September 04, 2018, 09:47:58 PM »
As a general rule, once you check in for a flight you become the operating flight costumer. ANA wont help. TK should be able to rebook you.

Offline zow

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Re: At the airport - HELP!!
« Reply #22 on: September 05, 2018, 04:47:15 PM »
Was there a happy ending?

Offline Buruch

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Re: At the airport - HELP!!
« Reply #23 on: November 08, 2018, 07:42:05 AM »
Was there a happy ending?

Follow up:
He missed the flight, and found another one for about 1,200 RT for later that day. I asked ANA to change the date of the return, as a last-ditch effort hoping he wouldn't forfeit it. ANA was happy to do it, but told me Turkish would mark it as him missing the flight, and would deny boarding. I called up Turkish Tel Aviv office, and they said everything looks fine, and sent me an email of the reservation how it shows in their system.

Is that it and everything is fine, or is it possible it's marked as no show elsewhere?

Offline chff

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Re: At the airport - HELP!!
« Reply #24 on: November 08, 2018, 08:46:59 AM »
Sorry I missed the point that they are contracted agents
Even contracted TLV agents can do what's needed, they act fully like an airline agent

Offline Buruch

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Re: At the airport - HELP!!
« Reply #25 on: November 08, 2018, 09:06:39 AM »
Even contracted TLV agents can do what's needed, they act fully like an airline agent

They claimed they couldn't. Anyways, that was a couple months ago. I just want to know if we're in the clear now, or might have an issue at the airport?

Offline chff

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Re: At the airport - HELP!!
« Reply #26 on: November 08, 2018, 09:11:32 AM »
They claimed they couldn't. Anyways, that was a couple months ago. I just want to know if we're in the clear now, or might have an issue at the airport?
Ticket night be open for use, but it needs to be used in sequence

Offline Buruch

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Re: At the airport - HELP!!
« Reply #27 on: November 08, 2018, 09:46:46 AM »
It's the last segments, so it was not used out of sequence - just may have been marked as no show before I postponed the return date.

Offline chff

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Re: At the airport - HELP!!
« Reply #28 on: November 08, 2018, 11:29:40 AM »
It's the last segments, so it was not used out of sequence - just may have been marked as no show before I postponed the return date.
Will be an issue. I once had someone skip a flight because they arrived late, and they drove by car that segment, I called that airline and had them reissue the ticket sho it shouldn't be out of sequence

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Re: At the airport - HELP!!
« Reply #29 on: November 08, 2018, 12:47:35 PM »
I don't know why you keep on saying out of sequence. No flights were skipped.

Offline chff

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Re: At the airport - HELP!!
« Reply #30 on: November 08, 2018, 12:58:54 PM »
I don't know why you keep on saying out of sequence. No flights were skipped.
You said you didn't use the outbound and want to use the return

Offline chff

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Re: At the airport - HELP!!
« Reply #31 on: November 08, 2018, 12:59:38 PM »
Except if I got the story wrong

Offline Buruch

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Re: At the airport - HELP!!
« Reply #32 on: November 09, 2018, 04:12:19 AM »
Except if I got the story wrong

The outbound was fine, the missed flight was the return.

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Re: At the airport - HELP!!
« Reply #33 on: November 09, 2018, 07:09:57 AM »
The outbound was fine, the missed flight was the return.
And you changed the return for a new date? Should be all good

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Re: At the airport - HELP!!
« Reply #34 on: November 09, 2018, 08:49:44 AM »
Yes, but it was after departure time, and ANA says TK marks it as no show after check in closes about 45 min before the flight. ANA said they can change the date on their end, but that doesn't mean TK will honor it, and they probably would not. Basically, is there a way to know for certain whether it was marked as no show?