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It's now ran by Expedia, which is a regular OTA
-2
Many many of the flights on Expedia are not available through Chase. I discussed this with multiple supervisors who confirmed. They are powered by Expedia, but they have a MUCH more limited inventory, and don't have the flights I am looking for, even though they are available on Expedia. One supervisor agreed to the wording of my previous comment. Another apologized and said that she hopes they will fix this problem soon.
They did confirm that they have no more flights than what you see on the Chase website, so there is really no reason to call in at this point to try to get a fair published by an airline that you can't find with them.