Author Topic: What are my rights?  (Read 1193 times)

Offline Miracle

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What are my rights?
« on: November 18, 2018, 09:30:14 AM »
Hi,

I would like it if someone can tell me what my rights were regarding compensation for the following situation.
Note: I was traveling with my wife and 5 children, ages 12,10,7, and 3.5 twins

We had a 12pm flight from Chicago to JFK that got cancelled because of weather.
They automatically put us on a 430 PM flight to La Guardia (fyi, I specifically did NOT want to fly to La Guardia when I booked my flights. I paid extra for JFK because LGA is not an easy airport to deal with) but put us on standby flight 130 going to LGA. They put all 6 of our luggages on that stand by flight, saying worse case, if there's no room for us on the 130, at least we have seats on the 430 and our luggages will just wait for us for 3 hours in LGA.

When we tried getting on the flight, everyone refused to take us on since we were 7 people and we would not be sitting together. They didn't let us split up our seats (within the plane) because we had little children. So they adviced us to just stick it out until 430 which was OK with us. We didn't care too much.

Now we're on the 430 flight. 10 minutes before arrival, the Pilot says we're not able to land in LGA and we're landing in JFK (our original destination!!!!!) the problem is - OUR LUGGAGE was at LGA from the 130 standby flight!! Of course we were stuck on the plan for 2 hours because we didn't have a terminal or crew to bring the plane in.. by this time, it was 10pm

We went to baggage claim hoping for them to deliver our luggage to my dad's car, since he was waiting for us in LGA. They told us it's not possible because our luggage was in Boston since the 130 flight got diverted there. It was 12 am and they told us we'd get our luggage delivered the next day. We got an email saying they located our luggage and it would arrive Fri around 1pm. It came Shabbos night, 11 pm...

What is American Airlines suppose to give us, legally? We don't know what to ask for. I asked them for compensation, they said it was the "act of Gd" and they couldn't give us anything.

I booked the tickets on Sapphire Pref Card, they told me we'd get $100 per luggage per day for whatever American Airline doesn't pay.

Please advise. Thanks

Offline chff

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Re: What are my rights?
« Reply #1 on: November 18, 2018, 09:31:59 AM »
Rights? Doesn't exist in the USA

Offline Miracle

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Re: What are my rights?
« Reply #2 on: November 18, 2018, 09:33:21 AM »
I'm legally suppose to be compensated for something...
I don't even know what this is catergotized under: Baggage Delay, Trip Delay, Trip Cancelled?  All the above?
No idea what to ask for.

Offline a good yeshiva bachur

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Re: What are my rights?
« Reply #3 on: November 18, 2018, 10:18:21 AM »
you definitely have the right to post in the correct thread:
https://forums.dansdeals.com/index.php?topic=13574.3930

Offline Sig

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Re: What are my rights?
« Reply #4 on: November 19, 2018, 11:45:06 AM »
Hi,

I would like it if someone can tell me what my rights were regarding compensation for the following situation.
Note: I was traveling with my wife and 5 children, ages 12,10,7, and 3.5 twins

We had a 12pm flight from Chicago to JFK that got cancelled because of weather.
They automatically put us on a 430 PM flight to La Guardia (fyi, I specifically did NOT want to fly to La Guardia when I booked my flights. I paid extra for JFK because LGA is not an easy airport to deal with) but put us on standby flight 130 going to LGA. They put all 6 of our luggages on that stand by flight, saying worse case, if there's no room for us on the 130, at least we have seats on the 430 and our luggages will just wait for us for 3 hours in LGA.

When we tried getting on the flight, everyone refused to take us on since we were 7 people and we would not be sitting together. They didn't let us split up our seats (within the plane) because we had little children. So they adviced us to just stick it out until 430 which was OK with us. We didn't care too much.

Now we're on the 430 flight. 10 minutes before arrival, the Pilot says we're not able to land in LGA and we're landing in JFK (our original destination!!!!!) the problem is - OUR LUGGAGE was at LGA from the 130 standby flight!! Of course we were stuck on the plan for 2 hours because we didn't have a terminal or crew to bring the plane in.. by this time, it was 10pm

We went to baggage claim hoping for them to deliver our luggage to my dad's car, since he was waiting for us in LGA. They told us it's not possible because our luggage was in Boston since the 130 flight got diverted there. It was 12 am and they told us we'd get our luggage delivered the next day. We got an email saying they located our luggage and it would arrive Fri around 1pm. It came Shabbos night, 11 pm...

What is American Airlines suppose to give us, legally? We don't know what to ask for. I asked them for compensation, they said it was the "act of Gd" and they couldn't give us anything.

I booked the tickets on Sapphire Pref Card, they told me we'd get $100 per luggage per day for whatever American Airline doesn't pay.

Please advise. Thanks
You were the recipient of a significant effort on the part of a bunch of people at an airline to get you as close to your destination as they could despite a whole lot of weather delays and irregular ops making it very difficult. What do you want, a pound of flesh? I would suggest that if your bags are crucial you carry on, with a bunch of kids you can divide an conquer as long as you're not carrying anything that has to be checked. If you are, then just check that one thing. I'd also suggest that if you can't deal with the inconveniences that come with inevitable irregular flight ops due to weather you consider not traveling by air instead of making travel more expensive for the rest of us by demanding compensation.

Offline yelped

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Re: What are my rights?
« Reply #5 on: November 19, 2018, 01:29:53 PM »
You were the recipient of a significant effort on the part of a bunch of people at an airline to get you as close to your destination as they could despite a whole lot of weather delays and irregular ops making it very difficult. What do you want, a pound of flesh? I would suggest that if your bags are crucial you carry on, with a bunch of kids you can divide an conquer as long as you're not carrying anything that has to be checked. If you are, then just check that one thing. I'd also suggest that if you can't deal with the inconveniences that come with inevitable irregular flight ops due to weather you consider not traveling by air instead of making travel more expensive for the rest of us by demanding compensation.
This is not the United Club One Time pass thread.

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Re: What are my rights?
« Reply #6 on: November 19, 2018, 01:36:06 PM »
This is not the United Club One Time pass thread.
I guess this guy is a united moderator. No reason for him to go ballistic on the guy.

Offline ludmila

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Re: What are my rights?
« Reply #7 on: November 19, 2018, 01:38:03 PM »
I guess this guy is a united moderator. No reason for him to go ballistic on the guy.
+1 There was no need for this whatsoever.
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Offline Miracle

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Re: What are my rights?
« Reply #8 on: November 19, 2018, 08:27:12 PM »
I guess this guy is a united moderator. No reason for him to go ballistic on the guy.
No idea what his problem was. And for his information, I flew in from Israel to the States. Chicago to NYC was a stop over. Geez.

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Re: What are my rights?
« Reply #9 on: November 19, 2018, 08:32:17 PM »
No idea what his problem was. And for his information, I flew in from Israel to the States. Chicago to NYC was a stop over. Geez.
he gets cranky when he thinks people are taking advantage of UA

Offline Miracle

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Re: What are my rights?
« Reply #10 on: November 19, 2018, 08:34:19 PM »
he gets cranky when he thinks people are taking advantage of UA
I didn't even mention UA.. I mentioned AA :o)

Offline as2

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Re: What are my rights?
« Reply #11 on: November 19, 2018, 08:39:43 PM »
I didn't even mention UA.. I mentioned AA :o )
He has reading comprehension issues as well ;D
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Offline Miracle

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Re: What are my rights?
« Reply #12 on: November 19, 2018, 08:49:37 PM »
He has reading comprehension issues as well ;D
lol

Offline Sig

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Re: What are my rights?
« Reply #13 on: November 19, 2018, 09:15:57 PM »
He has reading comprehension issues as well ;D
Perhaps you can point out where I mentioned United in this thread that is clearly about an AA flight, because I'm confused by your complete non sequitur comment? Is this a Trumpian projection thing where the guy with no reading comprehension proactively accuses random people of not having any reading comprehension?

While you're at it, you can point out why it's bad advice to carry on something if you really need it and only check if you have to? Seriously, one wonders if the denziens of this board actually travel at all or just sit around pontificating about it.
« Last Edit: November 19, 2018, 09:37:35 PM by Sig »

Offline S209

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Re: What are my rights?
« Reply #14 on: November 20, 2018, 12:07:51 AM »
Perhaps you can point out where I mentioned United in this thread that is clearly about an AA flight, because I'm confused by your complete non sequitur comment? Is this a Trumpian projection thing where the guy with no reading comprehension proactively accuses random people of not having any reading comprehension?

While you're at it, you can point out why it's bad advice to carry on something if you really need it and only check if you have to? Seriously, one wonders if the denziens of this board actually travel at all or just sit around pontificating about it.
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