My order shipped and arrived on Tuesday. Just got the following email (I initially thought spam based on the bizarre style):
Dear customer,
Thanks for purchasing from VicTsing.
This email is to convey our sincere apology. We hope beg your sympathy and you can help return your order. Below is the explanation of this issue.
Because of the human error by new staff and amazon system’s bug, two big promotion codes were used in conjunction with each other. What’s more, it has been posted by deals web accidentally and spread widely. Hence, you bought the item in a very low price, at $3.99, and its original price is $25.49. Our loss is over $3,000,000 currently, and as a small shop, we cannot afford such huge loss.
We understand your disappointment receiving this email. We have a presumptuous request, which is hope that you can help return the speaker to Amazon.
You must feel ridiculous and speechless. We are terribly sorry for the inconvenience cased and sincerely hope that you would help us out.
From the phrase of research and development to its molding, we invested a lot of money. Prepared a whole year, just wait for the peak season, however, the situation happened accidentally, all the related staff was shocked and frustrated. Prepared for 1 year, and ruined in 1 hour.
We are a small seller, and cannot afford loss like this. We are badly sorry for the inconvenience caused, and please kindly accept our sincere apology.
Sincerely apologize for all these inconvenience.
Have a good day!
VicTsing