This is weird. I just had a HORRIBLE experience flying American Airlines from STL to ORD. Major delays, no air conditioning, etc.
They immediately sent an email in the morning apologizing and giving me 5k aa miles. I then sent an e-mail complaining and they responded with an additional 5k.
when i logged in to check if the miles posted, i noticed i was listed as gold status. which i'm not. or at least, i wasn't.
it still lists the number of miles and points i need to reach gold status, but it lists me at the top as gold. i even went to check reward tickets and all of the preferred seating (exit rows, etc.) were available to me.
is this a glitch? do you think they upgraded me as a courtesy? how long will it last?
this is awesome!