Author Topic: Issuer credited points by mistake  (Read 990 times)

Offline SPLP

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Re: Issuer credited points by mistake
« Reply #15 on: December 02, 2018, 05:14:51 AM »
I have had a few good errors happen to me- none ever clawed back --I had a 5-night stay booked without points being taken from an account  - also been credited 2x for the same spend bonus - ALSO got free night certificates for 2years after a credit card was closed plus other things

did get claw back from amx last week as did an upgrade to a card --spent-- got the points - but downgraded to soon

as said above if do not need the points now - leave in ur acct

Offline yosef789

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Re: Issuer credited points by mistake
« Reply #16 on: December 02, 2018, 09:05:17 AM »
yosef789,
Did you do anything with this MR -not AMEX-  account?  Could they have combined pts you already owned and listed the combined balance here?


Not a possibility

Offline yosef789

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Re: Issuer credited points by mistake
« Reply #17 on: December 02, 2018, 09:13:29 AM »
I have had a few good errors happen to me- none ever clawed back --I had a 5-night stay booked without points being taken from an account  - also been credited 2x for the same spend bonus - ALSO got free night certificates for 2years after a credit card was closed plus other things

did get claw back from amx last week as did an upgrade to a card --spent-- got the points - but downgraded to soon

as said above if do not need the points now - leave in ur acct

Good for you. Thanks for sharing.

I recently redeemed Best Western Rewards and the points were not removed. (There are many reports of similar experiences)

Offline shapsam

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Re: Issuer credited points by mistake
« Reply #18 on: December 02, 2018, 07:48:23 PM »

did get claw back from amx last week as did an upgrade to a card --spent-- got the points - but downgraded to soon

Which card?

Offline SPLP

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Re: Issuer credited points by mistake
« Reply #19 on: December 03, 2018, 02:00:05 AM »
everyday

Offline greatluck

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Re: Issuer credited points by mistake
« Reply #20 on: January 09, 2019, 12:00:46 PM »
I was refunded twice the annual fee on my Chase Sapphire Reserve card, the representative told me I had the card for 2 years so they will refunded for both years but then one credit was clued back even after the representative promised me that it will stay in my account

Offline sruly

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Re: Issuer credited points by mistake
« Reply #21 on: January 09, 2019, 12:59:07 PM »
A couple of errors over the years and never clawed back.
Delta deposited 25k for opening an Amex account the was never opened.
Fairmont not deducting free night cert that I was able to use again.
Citi Prestige booking 4 night hotel stay and never got charge by hotel yet Citi still refunded 4th night.


Offline S209

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Re: Issuer credited points by mistake
« Reply #22 on: January 09, 2019, 03:42:49 PM »
Hello all,

I recieved a six digit point bonus for a certain purchase made on one of my credit cards. I cannot see any reason for this other than it being an error by the issuer.

Is there a possibility that the issuer will realize it and take it back? what is by best course of action? should I transfer them out? leave it there?

I will appreciate all insight.

Thank you!
I got 60K MR for the same bonus twice (I at first didn't get it, complained, was told I am ineligible, and then received the bonus twice within a 2 week span), well over 6 months ago. To play it safe I've left it there, but so far it's still there..
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