Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2052905 times)

Offline Gvann

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Re: Chase Reconsideration
« Reply #12820 on: May 11, 2023, 08:21:50 PM »
If i applied for the Ink business card during the 90K offer and didnt get approved but did another hard pull and got approved 32 days later would i still get the 90K bonus or does it count as a new appliaction?

If you got approved, you can call chase and ask what your sign up bonus is. If you dont like it, send a secure message explaining the story and maybe they will honor it.

Offline Gvann

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Re: Chase Reconsideration
« Reply #12821 on: May 11, 2023, 08:23:44 PM »
I guess no dp's of being approved on a recon call after being disapproved for too many accounts?

Just had it today. applied for a ink preferred about two weeks ago, which was about a month after an ink unlimited which was 2 months after another ink unlimited. Reason for decline two weeks ago was too many active accounts, too many recently approved credit cards and too recently extended credit card from chase. Today they approved it on recon

Offline Gvann

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Re: Chase Reconsideration
« Reply #12822 on: May 11, 2023, 08:28:48 PM »
when chase does ocassionally  overlook the 5/24 rule is it only during the initial application review or do they sometimes overlook/disregard it when calling recon line?  trying to guide somebidy that was rejected for the chase sapphire preferred for:

number of recently opened accounts etc...

And as far as I know, but could totally be wrong, the computer will most likely (like 99.99%chance) never approve you on the spot if over 5/24. Recon usually will not either, unless the agent is in a good mood, you explain very nicely why you need the card even though you are over 5/24 or if its open season on ignoring 5/24 as was the case a couple times over the last wave of ink sign up bonuses

Offline HoKo

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Re: Chase Reconsideration
« Reply #12823 on: May 11, 2023, 08:45:13 PM »
or if its open season on ignoring 5/24 as was the case a couple times over the last wave of ink sign up bonuses

Happened with other cards (such as Southwest) a bit over a year ago as well

Offline davidd75

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Re: Chase Reconsideration
« Reply #12824 on: May 12, 2023, 11:38:29 AM »
And as far as I know, but could totally be wrong, the computer will most likely (like 99.99%chance) never approve you on the spot if over 5/24. Recon usually will not either, unless the agent is in a good mood, you explain very nicely why you need the card even though you are over 5/24 or if its open season on ignoring 5/24 as was the case a couple times over the last wave of ink sign up bonuses

my question though is whether when 5/24 was being overlooked was that on a on recon call as well as automated decision or just automated?